Lyons Ace Hardware is a friendly, helpful local store that is part of a global chain of over 5,000 Ace stores. The staff are known for their excellent customer service, offering personal assistance and helpful tips for projects. Customers appreciate the cheerful and friendly employees who go out of their way to help find what they need. Many reviews highlight the helpfulness of staff members, with some mentioning that employees are willing to call managers or other stores if needed, demonstrating a strong commitment to customer support. The store offers a convenient shopping experience and carries a good selection of products, though some customers wish they had more of what they are looking for. While some note that prices can be higher than big-box stores, they feel the personal service and convenience make it worth the extra cost. Customers also enjoy the store’s inviting atmosphere, which is often nicer than the shopping center it’s located in. Overall, Lyons Ace Hardware is praised for being a helpful, community-oriented store with friendly staff and a focus on serving neighbors.
Love, love not only the store but all employees as well. Friendly and well trained as to what's in the store and service is what's lacking in today's world. Thanks for putting something in for us.
October 2024
Awesome hardware store. Someone always there to help and answer questions unlike big box stores. aside from lumber they have a little bit of everything. They carry Milwaukee, Dewalt, Stihl, Weber, etc. support this place before it’s gone
October 2024
Always have what you need. A little pricey but very convenient
