JCPenney is a department store offering apparel and home furnishings for the whole family, including women's, men's, big and tall, and kids' clothing, plus shoes, accessories, and beauty products. It carries a wide range of national brands like Levi's, Adidas, and Champion, as well as its own private brands such as Liz Claiborne, Worthington, and Arizona Jeans. It is noted as a good place for various needs, from homecoming dresses and professional work attire to everyday fashion, often with great sales. Customers appreciate the size inclusion and find the staff to be helpful. However, the store frequently faces challenges with being short-staffed, leading to long wait times at the checkout and customer service counter. Some shoppers find items can be pricey for the quality, and the store's physical condition can sometimes be lacking, with clothes in disarray and cleanliness issues. Services like home delivery, store pickup, and a store charge card for rewards are available.
The sales were great. However, it was a little disorganized and difficult to navigate. I bought a beautiful outfit with good quality fabric for a great price. I plan to go back there.
September 2024
This store is an older location, the aesthetics are nice and all. However the set up is weird.
May 2024
Love there clothing and the price especially when they Mark doen or have a dpecia4