Don Jacobs BMW provides a professional and pleasant car purchase experience, noted as the most pleasant in 35 years for some. The process is described as organized, respectful of time, and easy, aiming to get customers in and out the door. The staff is knowledgeable, kind, patient, and helpful, offering honesty and trustworthiness without pressure. Their service department is also very professional, helping to keep vehicles running with multiple service times, quick turnarounds, and loaner vehicles when available. Customers report a great experience and definitely recommend the business for purchasing a new vehicle.
The most pleasant car purchase we have had in 35 years. Jose made the whole process easy and comfortable thanks to his honesty and trustworthiness.
November 2025
Great experience. Respectful of time and an organized process to get you in and out the door. Kyle Dunham, our salesperson was great.
November 2025
Since purchasing our 1st BWX X7, Don Jacob's has been very professional and is currently helping us keep the bimmer rolling. They offer multiple service times and quick and turnarounds. They even offer loaners if available until your desired service job is completed. I appreciate you all.
