Very helpful when a online banking issue caused my rent to pay late and me to incur a late fee. They listened to me, helped me, and signed a letter for my rental manager so my late fee could get forgiven. I have loved US Bank since switching in March and they have definitely made a lifelong customer out of me!
September 2021
Not only did I get rear ended by one of their tellers while I was in line for the drive thru but the other teller that was waiting on me was extremely rude, he didn't even say anything to me besides, "I'll be with you in a minute" Didn't say a word when he sent my receipt out.
September 2021
Great customer service!!.....Eric, Brittany, Chris, Stacey & Jessie are amazing!!!