The Sleep Number store in Elizabethtown, KY, offers a positive and relaxed shopping experience focused on personalized sleep solutions. Customers appreciate the knowledgeable and friendly staff, including representatives like Chris and Andrena, who take the time to explain the different mattresses and options without heavy sales pressure. Many reviews highlight the professionalism of the staff and the patience shown during multiple visits, helping customers feel comfortable making their decision. The store features a variety of adjustable beds, such as the I8, which can be customized to individual firmness, support, and pressure-relieving comfort. The exclusive Sleep Number® mattresses are designed to help partners find their ideal sleep settings, promoting deep, restful sleep. Customers also value the use of SleepIQ™ technology, which tracks and optimizes sleep. The store’s atmosphere is described as pleasant and low-pressure, with staff members offering helpful advice and occasional follow-up calls about sales and promotions. The overall experience is marked by satisfaction with the product quality, the attentive service, and the ability to find a bed that meets personal needs and budget. Many customers express excitement about their purchases and look forward to enjoying better sleep with their new Sleep Number® beds.
My entire time sent in the E-Town was great. The store agent Chris was very knowledgeable and also very professional. That is why I bought a new bed.
October 2025
Great experience. Christopher was very thorough when explaining the different mattresses and options. There was no heavy sales pressure to purchase. The whole thing from beginning to end was relaxed and I ended up purchasing the I8 in a queen. I am really happy with my experience and purchase. Thank you so much.
September 2025
Chris at the elizabethtown store was great to work out and listened to what we wanted in a new mattress. His customer service along with the professionalism of the delivery team makes this store a great choice if your looking for a new mattress. It is our first time with a sleep number and it is everything the commercial... read full comment
