The absolute worst customer service. They tell you one thing when you sign up or switch service to get your money, and then tell you something completely different if you have any issues later on. Save yourself the frustration and go anywhere but this location!
November 2022
Don't get ripped off. Go to a real verizon store or switch online,
January 2022
Waited in line for a long time. Verizon has taking over Bluegrass. My mom's phone doesn't work to their new system. Now she has to wait to get a new flip phone. She is elderly. Very disappointed ☹️
