JCPenney in Ashland is a large store with a huge variety of everything, described as well-organized and decent in size. Customers find a wide range of apparel and gifts, including kids', men's, and women's clothing from national brands like Adidas and Levi's as well as private brands. Shoppers report finding items for all ages, from children's Disney outfits to adult flannel shirts and t-shirts. Sales and additional coupons from the website provide good value. The store receives consistent praise for great customer service. Staff members are noted for being helpful, fast, and friendly, with specific mention of sales associates who go above and beyond, particularly in the men's department and with special purchases like tuxedos and jewelry. The checkout process is efficient. The experience leaves customers satisfied and planning to return, especially for holiday deals.
My husband and I went in looking to update our towels for our remodeled bathroom. Emily R. was extremely knowledgeable and accommodating. She searched the stock room for bath sheets for us and helped order additional.
April 2024
Nice store, large selection in every department & great friendly service!
April 2024
Pat was our sales lady for a tux and she was so helpful. We were stressed and about to leave. She came along and boosted us to $330.00 dollars. My husband was very satisfied with his fit. She is definitely is a salesperson and an asset to jcp. I will look for her for help.
