“Very personable, friendly staff. I felt comfortable, never rushed. Clean environment, greeted with a smile from everyone I encountered. Big shout out to my sales guy, Shane Cook! Excellent and much appreciated experience!!”
“Great service. Wonderful people do the job. Excellent. You would never know that your car was in an accident. The only thing is they are slow. It took like 4 months to fix my car and that's the reason why they got the four-star review.”
“They are very friendly, easy to contact, and professional. When they finished with my truck, it looked like no damage had ever even been done to it in the first place. I absolutely recommend this place.”
8AM - 5PM
2805 Greenup Ave, Ashland“Jim helped me get some matching touch up paint for my automobile. It came out perfect and he set me up with a brush bottle and applicator for about $21. A quick and convenient stop.”
“Very good service. Rep that helped me was friendly and helpful. Got everything I needed and answered all questions. Will definitely return in the future. Would recommend.”
10AM - 6PM
7138 KY-5, Ashland“I only gave 5 because that's all Google allows. I definitely recommend 100%. After 32 years I had an accident and Duncan's made it fast, efficient and painless and got me back on the road! He made sure it was done correctly while working with my insurance company. He walked us through every step! Thanks Duncan's Auto Body Repair!Services: Painting”
“I purchased a new battery for a company truck and the associate that helped me was never asked or anything but was kind enough to take the time to change the battery for me so as to not be charged a core. The gentleman was kind and done a great job cleaning up my very dirty corroded battery terminals and compartment to extend the life of the battery. I wish I would of caught the guys name because he deserves a raise for being a model employee that cares about the customer.Edit: Brian B was the associate that done a wonderful job putting my new battery in, thank you Brian”
7:30AM - 9PM
6361 US-60, Ashland“Was in town to pickup a car Had a blowout on the trailer I was pulling these guys went above and beyond to help me get it changed Great group of guys Would recommend them for your parts and needs”
7:30AM - 9PM
6079 US-60, Ashland“Favorite auto parts to go to. I have put together 3 cars from advance minus just a few parts.. always go back. Good people there too. An say hi to MGR. Chris an Johnny, and Brian they will do there best to get what u need”
“Bill Cole Honda staff was very personable and made our car shopping experience enjoyable. Josh Cook was our sales representative, I would recommend you ask for him, he was awesome. Nelson Ward (Manager) and Eric Pierce (Finance) after the typical new car negotiations we're awesome. Loving our new Passport.”
8:30AM - 7PM
2119 Greenup Ave, Ashland“Communication was horrible. I had to call to find that my part that had been ordered over a month had come in. They said they would call me back with an appointment, I waited 5 days and had to call them to get an appointment. I called to see if car was done and he said it should be done on Monday. I called Monday afternoon, and they said my liaison was out and he would call me tomorrow. I told them that he said it should be done Monday and I don’t want to wait until Tuesday to get my car. She found someone who checked on it and said it was done at the body shop and they had to pick it up. He said I could around 4 or 5 to get it. The paint job was great but their communication has a lot to be desired. They have someone fielding their service calls who knows nothing about service and tells you inaccurate info.”
“Best auto parts store in town everyone that works there is friendly and good at there job they always go the extra mile so you can get the parts you need even those hard to find partsThey keep top quality parts in stockI've been shopping there for years”
7:30AM - 9PM
711 12th St, Ashland“Very helpful sales associates and management. I called first to aquire about the part I needed. Not only did he check the computer, but he went & got the the part (bc it was needed urgent) to make for sure he had it in store before I came down. They were very courteous, helpful, and friendly. I will return & definitely recommend!”
“I am so thankful for Bill Cole and all the staff! These guys are very honest, and will work with you to get you what you want and need! Thank you to Shawn Moore who helped us when we needed him! He is great! YOU CAN’T GO WRONG WITH BILL COLE!!! Stop and check them out!!!!”
“Always have done a good job at rotating my tires. However the balance weights always fly off the second I get above 45 mph. It can also be a bit slow at times due to understaffed employees.”
“The tires I needed were not in stock so I drove to the Ashland Walmart which didn't have a available time slot for installation so I purchased the tires there and hauled them back to Cannonsburg to be installed, however I did get the advertised sale and courteous service.”
“I ended up making our next family vehicle purchase here at Glockner of Ashland. I was an out of state customer with a 7 hour drive from where I’m located. I want to give a shout out to Mr. Justin Brumfield for his great salesmanship and communication skills to provide someone with excellent service that is long distance. When I arrived, my new vehicle was ready to go as described and the transaction was smooth and effortless.
Thank you Justin and Glockner for working with me.”