Meritrust Credit Union - Lakeside is known for its helpful and friendly staff across multiple locations. Customers appreciate the excellent customer service, especially when reopening accounts, adding external accounts, and handling loans for cars, school, or personal needs. Employees like Emily are highly praised for going above and beyond to assist customers. The credit union offers various loans and accounts, and its staff is prompt in addressing issues like lost cards and disputes. However, some customers find it frustrating that the branch no longer opens on Saturdays. Overall, Meritrust is recognized for its accessible locations and dedicated employees.
Emily at this locations is amazing! She went above and beyond trying to help me with adding an external account! This girl deserves a raise!!! I hope you see this Emily cause YOU DA BOMB!!!
May 2024
Thomas was incredibly efficient. Wonderful experience!
August 2023
Emily Nelson was very helpful in helping me reopen my account and open my business account. I appreciate the time, energy, and help.
