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“I work in the Money Services Center at West Kellogg & the bank people work with me we coordinate with each other. They are very friendly and helpful tellers. I would definitely recommend them.”
“Love this brokerage! Great customer service, products, and resources. They are great for trading, planning, managing, and have awesome research and analysis tools and software. I spent over 3 months evaluating Schwab, Fidelity, and SoFi. Schwab scored highest on their customer service; their focus on learning with plenty of articles, videos, and lessons; and their easy-to-use but advanced research and trading software. Highly recommended!”
“The staff at Capitol Federal has been extremely helpful with meeting my needs in establishing a new account. Gladis advised me as to the best options available and which accounts would be the most beneficial. The staff is very pleasant and greet customers with a smile.”
“City national Bank is an awesome place to bank they got good customer service they always help me when I'm here me and my friend and I will recommend you guys to anybody if I do”
“This bank is awesome. They are very customer service orientated and willing to work with you. I really like this bank and the people that work there. I would recommend them to anyone.”
“Recently my wife and I experienced outstanding customer service from Carmelita Christianson at the Oliver and 13th Street branch of Capitol Federal Bank in Wichita, KS.She helped us with a complex bank transaction in a way that deserves recognition, and perhaps a justifiable raise from her boss.I write this in appreciation of the rare combination of competence, friendliness, and a clear commitment by Ms Christianson to providing excellent customer service.My wife and I hope that Capitol Federal management recognizes the shining star they have in Ms Christianson.Armin and Karen Gerhard”
“I must say my experience at this bank has been excellent. I’ve read the reviews and a lot of them seem to be 11 months to years ago.. The treatment I’ve received at this bank , is top-notch and the things they’re helping me deal with are pretty complex. I actually wish this team of people was a part of the west side. Luis and his team are doing great things at this bank always greeted with a hello and smiles. Keep up the good work.”
“They always provide great customer service! They handle everything in a timely manner and they really do care for their clients financial wellbeing. Thank you CB!”
“I grew up in a small town and The Valley State Bank has the same feel. They call you by name when you walk in the door and you don't feel like just a number. Bret and his crew are all very good to deal with. If you are needing a loan or just a good bank stop in and see them.”
“The downtown branch was so awesome!! Everyone was so kind and super knowledgeable, Osiris was such an incredible help getting my husband and I set up with new accounts!”
“Excellent customer service! Elijah opened a checking account for me and was very knowledgeable, kind and patient. I’m so happy I chose to bank at Capitol Federal off Harry and Bluffview in Wichita, KS.”
“Every employee here is so GREAT and Sylvia will GO THE MILE to help you get things worked out in any matter at hand. Thank goodness for UMB ALWAYS I WOULD GIVE 10 STARS ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”
“With the expected confusion surrounding a system upgrade, I went in to the office for help in person and was absolutely pleased with each person who helped with different issues I was having. KUDOS to the staff! This is why we have been banking with CapFed for well over 30 years!”
“This is the Most Caring Employees, we have ever had with a Banking Institution! Always calls you by name Very happy and cheerful in giving you the upmost Professional Customer Service of Excellence! We Thank you and Highly Recommend this Bank Branch at Webb, Wichita Ks.”
“Every person at this bank who I have dealt with has been extremely kind and gracious, even in some really hard times. They have worked with me on my credit and tried to help me repair mine when it declined. It is definitely worth it to ditch the corporate banks and invest your money here. Checking accounts can earn up to 3% interest and they do a great job of supporting teachers as well.”
“One of the best banking services. They are highly recommended for their professional culture. They treated me with respect and value which made me so happy about Intrust Bank.”
“I haven't always had the best service here but recently I conducted business at this location and received Excellent Customer Service from Cindy!You do a wonderful job every time I have you as a Teller!Thanks again Cindy”
“Nice-working with Joseph and his team Taylor, at the Harry street branch . Their assistance with a transfer of funds by wire! Great job very thorough and nice work on all the verification and double checking!”
“Deborah was absolutely amazing. We, Karen and myself, explained our situation concerning a forced deadline by our mortgage lender and that we needed to send a wire transfer immediately, due by 2 pm March 26,2024. Her expertise, knowledge and professionalism was absolutely the best I have seen in a long time. She made it happen. God bless you Deborah and thank you so very much.William Knight”
“I recently started a new account at Legacy Bank. Colton MacArthur and his team were wonderful to work with. Colton not only handled all my extra issues, as well as, having amazing knowledge for all my special needs. This week I ran into another problem and he took all the stress from me and fixed all the problems for me dropping a blank check and having it blow away. Their business and protection service is a cut above the rest. I am so grateful to be part of such a personable bank.”
“I LOVE all the people at Community Bank. For 19 years they have provided excellent customer service and fast reactions to whatever I need. As a small business owner, it's nice to have the local support.”
“Amanda was a great helper today she was so kind and quick helping me get my new account going! She made me feel so welcomed and talked to me about building my credit!”
“I’ve banked with Equity for about five years now. The staff at Central and Maize are absolutely amazing. I’m always greeted with kind smiles and friendly conversation as soon as I walk in. I’ve been to other locations and the staff has consistently been very curt with me so I’ve just kind of learned to only use this location because you can tell that they genuinely enjoy their job based on their attitude. Equity also does not charge those ridiculous ATM fees. If you are considering opening an account or switching to a different bank, I would highly suggest this location specifically.”
“The people that work here are always incredibly kind and professional. I worked with Miesha today and she was an absolute joy! Very efficient, but patient and just a great person! Thank you, Miesha!”
“Bryan White is always so helpful and informative through all processes!! Austin at the east branch is also an amazing resource and so helpful and friendly!! Thank you guys so much.”
“I have been a customer since 2015. The same wonderful people still work there. It is a family friendly bank and all my calls are immediately attended to. I cannot ask for a more personal experience than with Kanza Bank. They are trustworthy, safe and supportive.”
“I love this bank! I get my paycheck faster, my transactions are always updated quickly, the mobile banking app is amazing, everyone there is so kind and friendly. If you’re looking for a new bank… bank with hcu”
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“Alex Febres has always been extremely helpful and prompt! Very appreciative of his assistance he offers genuine and honest guidance that is invaluable to the loan experience. Always a joy to collaborate with him on the improvements of my quality of living!”