Advance Auto Parts at 1939 NW Topeka Blvd in Topeka is a helpful automotive store that offers a wide range of products and free services. Customers can find top brands like FRAM, Carquest, and DieHard® batteries, along with fluids and oil filters. Most locations provide free battery testing, engine code scanning, and installation services for batteries and wipers, as well as free recycling of batteries and oil. The store also features same-day options for most products, making it convenient for customers in a hurry. Staff members are described as knowledgeable, friendly, and very helpful. They assist customers in finding the right parts for their specific vehicle and are willing to go the extra mile, such as running out to pickups or installing parts on-site. Several reviews highlight staff members who handled complex situations with patience and professionalism, even during busy times. For example, one employee quickly helped a customer with a stubborn starter, while another assisted efficiently with online orders and in-store pickups. Despite some minor issues, like a broken wiper blade that was replaced at no cost and a delay in follow-up, the overall experience was positive. Customers appreciate the clean store environment, friendly attitude, and the willingness of staff to assist with specific needs. The store also encourages loyalty through its Speed Perks program, offering discounts on store items and gas at participating Shell stations. Overall, it is a reliable and customer-focused place for auto parts and services.
Cecilia at the location was an MVP for me today. The starter in my car was hanging on by a thread. She took my call after i ordered a new on online for pickup, and she happily ran it out to me so i didn't have to try and restart my car. It starts better than it has in years. Thank you Cecilia!
March 2024
They are always helpful. Even helping you work in the parking lot
March 2024
We were there to visit the UPS counter. The clerk was very helpful.
