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“Talking about the details of the account, and discussing what to do about a stolen phone, the young woman spoken to was very professional with my frustration over the issue. I didn't get her name. I didn't know what to do and she led me in the right direction. Very good experience with me.”
“I called 10 shops in the area to get the best price for a screen replacement on a S22 Ultra, and most ranged from $350-$400, but I was able to get it for only $280 here.
Turnaround was very fast, I called about a screen replacement on Tuesday, they got the screen in for Thursday, and the actual replacement took about an hour. Everyone was very friendly, and it was quick and effective service. I'd highly recommend going here for any device fixes!”
“Their phones are usable by all service providers. I thought I was going to go in price matching but it was actually $20 cheaper than the other store. Honest sales team and very helpful with activating my service from another company. Thanks for the great deal and I'll be sure to let my friends know ?”
“Very friendly and helpful. They were not a corporate store so we have to go to a different store now. Hopefully all locations will be able to do full service for verizon”
“Fantastic price, customer service and wide selection of cell phones at affordable prices, thank you for existing ? we recommend both locations for best of everything?”
“I bought my 1st phone here and I couldn't buy a screen protector cause I was to broke to get it. These kind sales representives payed for it and I got it for free Boostmobile for life!”
“I want to shout out to Michael Brown and Luis Reyes on helping me get my new phone. They were very helpful and professional and helped me with any questions I had. Go to this store it has a good atmosphere and awesome help. Thank you guys”
“Valor was extremely helpful and knowledgeable about the issue I was experiencing. He got everything figured out quickly and i got to leave with a brand new phone!”
“Kaitlyn you are an amazing person! You make others around you feel so comfortable. The service you provided me as well as everyone else that walked in the store that day was extremely knowledgeable, courteous, kind, and caring. You are going to have an amazing successful career. Me and my wife Rosa had a great experience. Thank you Kaitlyn!”
“Cathrine is a great business woman. She’s very kind and thoughtful even understanding for my needs. She makes me feel at home. She helped me get a new phone that’s best fit for my needs. I’m very happy with her service wish I could give her 6 stars!!”
“Jacob was very knowledgeable and efficient! He explained the process of forwarding our number from another carrier, broke down our bill for us and helped us select phones. Excellent customer service!!!”
“Upgraded my phone yesterday, got the new LG Stylo 5. I wish Cricket would give long-standing customers a little better discount when upgrading to new phones, but I am still very happy. This Cricket authorized dealer has always given me best customer service. She helped me set up my new phone, and I went back today and had my old phone unlocked so that I can give that to my granddaughter and she was very helpful with that as well. Why anyone would go to any other service but Cricket is beyond me.”
“I came into this store looking to upgrade my phone and Kevon was very helpful. He answered all of my questions and was very knowledgeable! Was able to leave with a new phone and a new watch!”
“The Gentleman that helped me was great. He took care of my problem fast. He also helped the customer ahead of me by finding another store that had the parts he needed.”
“Daniel helped me and was Johnny-on-the-spot I? Spent 2 hours on the phone with cricket help line and he fixed it in less than 10 minutes. He is absolutely the best and I. Appreciate him so much. You need to give him a raise.”
“Rachael helped me Sunday, 5/12/24 and she was awesome. She had answers for all my questions and was honest and up front about pricing and explained my bill. She helped me pick out a new phone and set me up with a better wireless plan than I originally had”
“Nevaeh have the best customer skills, I have come by twice and she had made me feel very confident of the usage of my phone, I recommend her highly. I'm a parallel legal and I want to take her to law firm to work with me because she is excellent”
“Thanks for getting me back the Stellar Blade Bloodborne and Lies of P. and for not giving me so much grief for try to fix it myself. My PS5 is now visible on the tv now!”
“Very helpful, 2 young ladies help solve my problem. Very friendly & knowledgeable, I am a senior citizen, they offered me a chair to sit down. I was impressed .”
“Great place to get a cell phone at the right price , Mitzi is great , very smart and have lots of knowledge about services plans and good discounts, I love this place”
“GIVE JAMES A RAISE. He's awesome, very sweet, and very helpful. Brought my monthly payment of $60 down to a $20. Him and his beautiful beard have the most aura. very demure, very mindful.”
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“Had trouble with my new iPhone 16 from your store at the legends Kansas City They were terrible at helping me and did not resolve my issue. I took my phone and my issue to your store on Shawnee mission parkway and they were kind enough to fix my issue. Khader was very knowledgeable and was ready to help me with my problem without telling me to contact ATT with my issue”