O'Reilly Auto Parts in Salina, Kansas is consistently praised for providing excellent, knowledgeable, and friendly service. Multiple reviews highlight staff members who are professional, kind, and go above and beyond to help customers solve problems. This includes helping travelers with broken-down vehicles find the right parts and even tools, ensuring they can get back on the road. The team is noted for being very helpful and knowledgeable about auto parts needs. The store offers a wide range of parts, tools, and accessories along with free services like battery testing and Check Engine light diagnostics. They also provide convenient programs such as custom paint mixing, hydraulic hose making, and a free Loaner Tool program. Customers recommend this location for its ability to take care of auto parts needs efficiently, often obtaining unavailable parts by the next day. The overall experience is described as the best with any auto parts store, marked by staff who are always willing to help.
Ron and Rodger are the best! I was so stressed out and worried when I walked in the store. I left so relieved. They went above and beyond to help me figure things out and saved me a lot of money that I didn't have to spend going to a mechanic. I can't thank these guys enough!
August 2024
Dennis saved the day !! We are from Florida, heading for Buckley Airforce base and Pulling a Trailer our Diesel fuel pump went out .. He is knowledge at problem solving and we were Back on The Road Again...
July 2024
Hands down the best experience with any auto parts store I’ve ever had! Roger the manager and his guys went above and beyond to help me out. Roger needs a raise!