I have been a customer for 60 years and I have had problems with this bank before, however; this one is rude and uncalled for. I have left 3 very easy to handle request messages. All I want is a return call. If you are that busy maybe you should not offer to return calls.
May 2021
The company I work for has their account here. Slowest bank ever. Twenty plus minutes for a simple deposit. Every time. Ridiculous. If this were a personal account it would have been closed a long time ago.
August 2019
Big thanks to Luis and Freddy who have got to be two of the nicest, most helpful people I have met. Got an account opened quickly, with good advice and good humor along the way. Much appreciated!
Stop by our 119th - Rosana Square Branch and ATM today to learn more about UMB's retail banking solutions that include checking accounts, savings accounts, mortgages, home equity loans, auto loans and credit cards. We also offer private wealth management and financial planning services designed around your needs. Our UMB team can also assist with small business solutions that include deposit accounts, credit cards, and lending. No matter what financial services you need, we've been committed to helping our customers since 1913. We're your trusted banking team and problem solvers.