7:30AM - 6PM
7625 Metcalf Ave, Overland Park“I came in to have my truck checked out for a coolant leak. Not only did they fit me right in and give me an estimate for repair but they topped off my coolant, no charge. Not sure yet if I will pull the trigger on repairs yet but if I do I’m sure that will do a fantastic job! Very impressed.”
“Burnett Automotive thoroughly inspected my car. They were very honest and detailed in providing feedback. The price was extremely fair. I will definitely use them again.”
“I wish I could give them a million stars because they have some of the nicest employees I have ever encountered when taking my car in to get fixed or serviced. I called five other transmission places before calling them. All the other places gave me major attitude when I asked questions. Not once did Ryan and his team at Burnett make me feel incompetent. I highly recommend that women take their cars here because they do NOT talk down to you like soooooo many other car shops out there. So THANK YOU RYAN!!!!”
“Everyone at Burnett was friendly. They were thorough and found the problem (that another service company created) and fixed it in a timely manner. They were very professional and explained things well. I have a NEW service center now! I will definitely be going back to Burnett!”
“Outstanding service on every visit. No one wants to buy tires and most of all, no one wants to feel like they've been taken advantage of when they have to buy them. These guys are no nonsense, professional and offer very fair pricing. I had a set of tires shipped in for our Bronco and they mounted and balanced all five in record time. Usually when installing a 35" or bigger tire, you expect things to have a little vibration, not one bit. They used the right socket for my custom wheels, made sure everything was perfect and helped me load my old tires I was keeping back into my vehicle. On a second visit, my Mach-E needed a flat repair and for the fix a flat to be cleaned out of the tire. Most shops said that they didn't do that type of work and wouldn't touch it. These guys had me out of there in less than 30 minutes just before closing time. They respected my time and my need to get this repaired quickly and didn't even flinch at the fact that I couldn't make it to them until just before they were closing (I really hate doing that to anyone). Everyone from the person I spoke to from the person writing my service ticket to the techs in the shop were friendly and professional. I can't say enough about the ownership that has take the time to train, teach and employ people that truly care about the work they are doing. It seems that it's getting harder and harder to find people that care about the customer, but here, you're going to get service that is above and beyond. Thank you so much!”
“Very friendly and professional. If you really want to understand what’s going on with your ride, go see these guys. It’s apparent they truly care about their customers and the quality of service they render.”
7AM - 6PM
6717 W 119th St, Overland Park“Everything about my experience with the guys at Oades Bros. was fantastic. They were honest and thorough with the estimate on the work that needed to be done on our car, and were able to get it done very promptly and efficiently. The final price was less than I anticipated, so big thankyou for that. I work for a remodeling company that prides itself in customer service, and see the same level at Oades Bros. I want to mention everyone I spoke with - Victoria, Christian, Bob, Mike and thankyou to Matt and the other guys I didn't meet who did all the awesome work (please give them the company kickback they deserve). Car runs great. 10/10 will recommend and use again.”
“The customer service at this location is top-notch, they go above and beyond to make sure the customer is taken care of. No one beats discount tire. Free tire rotation, balance and flat repair. Discount Tires is simply the best for tires. No deceitful upselling, etc.”
7:30AM - 5:30PM
9220 W 87th St, Overland Park“Great service fair and they are very detailed and explain everything they are doing and why. I will be being all of my cars here for any of my car service needs !”
“Adam was a pleasure to deal with. I had been dealing with dealerships telling me I needed to do thousands of dollars of work. I reached out to Adam and told him what I had done to my vehicle thus far. He was able to look at it and diagnose one of the issues with the vehicle, Fixed that and keep on digging in his own time.
Found a few other issues that we are addressing asap.
He was thorough and on top of contact with me. Even stayed after hours for me to come speak to him about his findings. He explained to my wife what was going on in great detail also.
Great person to meet. Would like to provide him with more business any chance I can get.
Today it’s hard to find a mechanic whom likes what they do and will tell the truth about what needs to be done to your vehicle. Not at all trying to push you to get the work done that day. He even took some discount off due to we wanted to discuss what we wanted to do on a timeline. That’s his own hard earned money. Much respect for him and his business.”
“Great customer service. It truly sets them apart from other dealerships. The whole experience was relaxed and well conducted. These folks are sales pros, but also human. It was a decisive factor on my choice of vehicle and dealership.”
7:30AM - 5:30PM
9573 W 87th St, Overland Park“The shop was able to identify why my car was pulling to the left, replaced part of the front suspension, and align the wheels. All of this took a reasonable amount of time, and they offered a very fair price. I work remotely, and they suggested the JOCO public library, which was a great working space and is practically next door. Highly recommend these mechanics!”
9:30AM - 6PM
13300 Grandview St c, Overland Park“I come to KC Trends for my tires and mount/balancing. Jack is always friendly and does an awesome job with customer service. Only place in town I trust with my 22’s with low profiles. Highly recommend this shop.”
“I rolled into Fry's late Friday afternoon bc my engine light was on and my car was having a hard time starting - I was panicking bc I was leaving for a road trip at the crack of dawn the next day. The two guys were spread thin, but said they would at least check to see if it was the battery. They were so nice, professional and helpful. They replaced my battery and my engine light went off, car started perfectly and I was on my way in under 30 minutes. They could have easily blown me off saying I needed an appointment, it's the end of the day, blah, blah, but they were so willing to try and help. I am very impressed. I WILL be back! Plus, the place is very clean and tidy.”
“Had car dropped off within 24 hours of inquiry, had a quote next morning and service completed by that afternoon. $520 to replace both rear shocks - don’t have a strong baseline of comparison but seemed in line / slightly above online comps. Happy with the service and speed of turnaround, staff was friendly and helpful. Will likely go back when need be.”
“I have been to this location twice now and both experiences have been great. The first time was to get all new tires. The second was just yesterday 7/23/24 due to getting a flat after running over some sort of construction debris on 69. From the time I pulled in to the time I was leaving with a new tire was under 30 minutes. It was another great experience. I will definitely continue to use this location and recommend them as well”
“Excellent customer service. I called on 11/2/23 at 12:41pm. The lady who received the call went above and beyond. She was so nice and helpful. Scheduled for new tires. Wish I had asked for her name but I hope this complement reaches her”
“Great experience with Joe and his team. Hard to find in todays enviorment so woth noting when service is exceptional. From initial call to picking up truck after completion everyone was engaged, helpful , informative, responsive and pleasant. Delivered exactly as promised.”
“After going to multiple Firestone stores in the metro area and being disappointed I somehow landed on this one. That was years ago and it has been my choice and often recommended store since. As a woman it's important to me not to feel that I am being talked down to or somehow scammed. These guys are knowledgeable and give honest opinions. I even took the recommendation of the manager, Jeremiah, for a dealership at which to purchase cars. I'm very happy with that recommendation! Update: June 24. My experience at the store last fall after all of the guys I had worked with for years were gone was a terrible experience. Definitely a "she's a woman, she won't know any better" experience. But I did know better and I went somewhere else. Now I am happy to say that individual is no longer there and the excellent new manager, Geoff, once again inspires confidence that I will be treated right and honestly! And for anyone looking, Geoff says he will match any other stores tire price!”
“Had a dead phone with no charger, and no ride during an oil change. They turned the TV on, turned the volume up, and played a movie for me. It was quick and painless. Great service”
“Charles and Nick at Overland Park Tire Plus did a wonderful job on my car. They have great Customer service, very friendly and service with smile. Both gentlemen were helpful and explain in detail what I needed to get done. I will be back and will send friends and family Good Job Guys!!”
“I went in thinking I had a leaking front tire. If so I would just buy another tire. Had to make an appt to get one. Expected to pay for a new tire. But the young man who was to put it on came back to the office and said the problem was a nail in the rear tire. Saved me $100. They are good honest people.”
“Samantha Byrd was very helpful and friendly with my car emergency.Lots of road work being done on Antioch road, hit a really bad pothole that caused my rim/tire to blow up. Samantha recommended a few towing services that would tow my car to Firestone.She gave me the quote on the work to be done on my car and communicated any other issues found while performing the work done on my car. They were able to fix my car within the same day. I would highly recommend Sam!”
“Our daughter blew a tire on a Saturday morning and she received a full set of tires sourced, installed and balanced all on the same day. We will definitely go back for future tire needs.”