Cell Phone Stores in Overland Park, KS

21 locations found near Overland Park

“I have replaced a number of Zagg screen protectors over the years. They are currently backordered from Zagg. Stopped in here for a replacement. They replaced it under warranty and had me back on the road faster than I could have opened the package at home.”

4.9 Superb229 Reviews

“Leo was the best! We were on the phone for hours with customer service and then went to the store and got a better plan and walked out with all questions answered in 20 minutes!!! Antioch and 159th store - highly recommended!!”

4.7 Superb111 Reviews

“I had a great experience with (Kay) the gentleman at boost was great. Nice. Friendly. Gave me a great deal. Very helpful and I'm very happy with everything. I will be back in the future.”

4.9 Superb85 Reviews

“Walked in to get my screen replaced and Jordon was great. She even changed my plan and saved me over 80 dollars. Very pleasant and attentive. She is a model employee. Keep it up ATT.”

4.2 Good199 Reviews

“Rylee S was super helpful getting my phone set up, she was very thorough and even cleaned and applied the screen protector for me! All her notes were super spelled out as well. Rylee is a rockstar!”

4.3 Superb83 Reviews

“Micah was extremely helpful. We left with our new phone and felt very informed about iPhone 14 with 5g! New cover, new case, good price and a better faster phone! We were happy campers! Definitely recommend him!”

3.9 Good128 Reviews

“Rachael helped me Sunday, 5/12/24 and she was awesome. She had answers for all my questions and was honest and up front about pricing and explained my bill. She helped me pick out a new phone and set me up with a better wireless plan than I originally had”

3.9 Good150 Reviews

“I went to T-Mobile today to switch service from AT&T to T-Mobile, and get a new phone. Juan was very helpful, knowledgeable and is awesome at his job. I usually dread the process of getting a new phone, but it was a great experience. The other employees were very friendly as well. Customer service provided by Juan was hands down 5 stars. I definitely recommend this store!”

3.8 Good118 Reviews

“I was dreading getting a required SIM card replacement dealt with and was down to the wire on verge of losing service so stopped by this Boost Mobile location with my son today. To my surprise I had a fantastic outing. The free SIM card replacement was just the start. I asked Kay about adding hot spot service and by the time we wrapped up he gotten our 3 family phones pulled together on a 3/$100 plan, added hot spots to all AND our new plan is less than what I was paying prior. More features, less $ and efficient service with a smile and lots of laughs. Couldn't ask for more. You've earned a loyal customer and I will gladly share my experience with others. WELL DONE, YOU MADE MY DAY! THANK YOU!!!!!”

4.1 Good68 Reviews

“Nevaeh have the best customer skills, I have come by twice and she had made me feel very confident of the usage of my phone, I recommend her highly. I'm a parallel legal and I want to take her to law firm to work with me because she is excellent”

3.7 Good15 Reviews

“Great experience today. Was able to get in on a good promotion for my old phone. Andrew was great to work with. I even had some trouble with a password issue and he was patiently able to figure it out (with the help of another co-worker - thanks Amy) and get me on my way. Would recommend.”

3.6 Good156 Reviews

“This wonderful worker from fulfillment named Layla was just so sweet and helpful she was great help! Knew exactly where everything, and even offered me better alternative items for my daily use. Best part is I was past my spending budget and she just offered to pay for everything and gave me $1,000 on top!!! She is Mrs.Beast!!”

2.8 Average22 Reviews

“Great place to get a cell phone at the right price , Mitzi is great , very smart and have lots of knowledge about services plans and good discounts, I love this place”

3.3 Good36 Reviews

“I'm not sure I understand the bad reviews of this Target location. I've been frequenting this location on and off pretty much since it opened. It saw me through my teenage years and I even stop in every now and then to this day (in my thirties) to pick up diapers, or to see what kind of holiday decor they have in stock. Overall it's always clean, friendly, and in general they have what I'm looking for.”

2.6 Average23 Reviews

“Had an amazing experience! I had no idea whether or not I was going to be able to transfer my number on a new unlocked phone. When I arrived they were very busy but I was seen in no time and was finished quickly. I really appreciated the quality of service I saw given to everyone and the full disclosure of fees. Have been a metro PCS customer for years and this place is just another testament as to why.”

3.3 Good63 Reviews

“Electronic department is run by people who genuinely want to make sure you find exactly what you need. Their tone of voice and body language alone say "It's my pleasure"”

2 Poor20 Reviews

“Adienne signed me up with Verizon and was extremely helpful with the entire process. Everything went smooth, she answered all my questions, gave me all the information I needed, and help me set up my new device and ensure my new numbers were working properly. She was also a pleasure to talk to, very fun experience with Verizon.

And I just got done with AT&T after a very bad plan with them where I was getting advertised deceptive prices by a sales rep, and then charged way higher on my bill and sold insurances I didn't ask for and wasn't told about, AT&T also locked my phone that was paid off when I was on vacation in the Philippines with my wife, which practically forced me to buy a whole new phone just to use a Philippines SIM card for convenience and get proper cell service. Their customer service is terrible, and even paying off the remaining balance on their promo phone took 2 hours, like I just wanted them to take my money, unlock my phones, and cancel, and they made me jump through hoop after hoop after hoop ☠️☠️☠️

I highly recommend Verizon over AT&T and furthermore you should ask for Adienne, she will definitely get you set up right and she makes great small talk.

10/10 Customer service.”

3.2 Average149 Reviews

“Stopped in to upgrade our phones and the entire process went smoother than ever before. Chelsie Nelson was such an amazing help. She made sure we received all the deals and rebates, and clearly explained the inner workings of the upgrades. We will definitely be going back to this particular Verizon location”

3.1 Average124 Reviews

“This Walmart is unlike anything we have in Hawaii. There are so many items and they are reasonably priced. I found everything I was looking for and more. I also did curbside pickup and had no problems there, everything I requested was in stock.”

2 Poor60 Reviews

“Dominique Young made time for us and answered all our questions and concerns. It was very gracious and competent assistance. I would give this a ten star experience.”

3 Average120 Reviews

“The gentleman at the spectrum store helped my mother's cell phone issue she needed to change the number and the Gmail address on the phone.

As it turns out we found out about selective calling on Monday and it's a beautiful feature now no scammers or anyone trying to sell anything
can call my mother since they're not on her list.”

2.3 Poor175 Reviews