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“The lines may be long, but the exceptional service that I've received from an employee, Jose, is well worth the wait!Jose has helped me on many occasions, and he always has a upbeat attitude, is very pleasant to talk to, and treats you like a human being.I can imagine that working at the post office can be very tedious, and frustrating at times, dealing with enraged customers.This is all the more reason why people like Jose should be recognised!”
“Excellent customer service from Paul! The guy really goes above and beyond and helped me ship a package with the perfect box and bubble wrap! That thing is safe! Rare to see now a days.”
“I have used a number of USPS locations around the metro with my job and this one tends to have the shortest line and the most helpful staff. Unlike another reviewer said, I have had someone answer the phone promptly all 3 times I've called (unlike the Union Station office, where I have never been answered).”
12:30 - 4:30PM 8:30 - 11:30AM
201 N Race St, Spring Hill
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“The whole team is great but I always look forward to seeing Daniel while I'm there. I can ask him questions like "how do I address a letter?" without being judged. Y'all are great!”
“I’ve been having to mail my son boxes to his duty station outside of United States… every worker at this post office is kind, patient and helpful every time I come in with 3-5 boxes to send. Even when someone is in lunch break and there are only 2 workers there and the line is out the door, everyone is treated kindly and not rushed.. the workers help each others out… this is a great post office!!!!!!!”
“Back into assigned door. They will give a red light while they break the seal then a green light. open your door and back back up to the dock. Come inside and enjoy the driver confinement area while they unload. Friendly staff fast unloading”
“We have lived in the 6400 block of Larsen Lane in Shawnee, Kansas, for twenty years and receive our mail at home. The mail carrier we have now does an outstanding job of delivering our medications, packages and bills, every time, on time, with the utmost professionalism. As well as being incredibly efficient, he is always smiling and finds a way to make us laugh. As older folks, we appreciate his prompt, efficient and excellent customer service. He reminds us of the "old days," when mail carriers were like family. He makes us feel like we are his only customers on the block. Thank you, Sir.”
“I frequent this post office often. Sometimes there’s a line and sometimes there’s not. When there is a line, I’ve never had to wait too long considering the length of the line. The workers are always polite as well, especially considering how busy they are.”
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“Olathe is growing, expect longer lines, and slower service.I can only review my personal experience. My mailman is great, he always has a good attitude and I enjoy talking to him.At the Chestnut location I've dealt with Richard and he's always been helpful and friendly. These USPS workers deal with bad attitudes all day, so if they seem a little off you know why. Don't come in here if you're in a hurry, you might have a long line ahead of you.”