8:45AM - 4:15PM
19800 Metcalf Ave, Stilwell“I had a package get delivered to the wrong address so I completed a missing item help form. Less than 1 hour later the mail carrier came to my door, inquired about the mix up and tracked down the package. Wow! This was great service.”
“Bill and all of the staff were amazing with helping me to weigh all of my wedding invitations to get the correct stamps and even hand cancelled each letter for me! They were friendly the entire time and made me feel comfortable with putting the invites through the mail!”
“We have always had a positive experience at this post office. While the wait can be long due to customers’ needs ahead of me in line, I have always had good service for both mailing and passport application needs and always found staff friendly and attentive. Facility is clean and has good selection of cards and mailing supplies.”
“The lines may be long, but the exceptional service that I've received from an employee, Jose, is well worth the wait!Jose has helped me on many occasions, and he always has a upbeat attitude, is very pleasant to talk to, and treats you like a human being.I can imagine that working at the post office can be very tedious, and frustrating at times, dealing with enraged customers.This is all the more reason why people like Jose should be recognised!”
12:30 - 2:30PM 7:30 - 11:30AM
215 E Main St, Cleveland“One of the employees here at this location named Penny is really nice and great at her job. It's always pleasant to deal with her. Shes good at her job and is always so friendly. Love going here and having her assist me. Keep up the good work Penny. You are awesome!!”
“I lived in Grandview for 4 years. Mail carriers were always friendly and waved. Never had a problem going into the building for sending packages. Mail forwarding was always easy. I have always found them easy to work with.”
“I frequent this post office often. Sometimes there’s a line and sometimes there’s not. When there is a line, I’ve never had to wait too long considering the length of the line. The workers are always polite as well, especially considering how busy they are.”
“Love our local post office! Friendly + knowledgeable staff, and we've never had to wait more than a few minutes at most. Really appreciate the people who keep this place running like a well-oiled machine.”