{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Very friendly and helpful. They were not a corporate store so we have to go to a different store now. Hopefully all locations will be able to do full service for verizon”
“Awesome service, they understood completely what I needed and explained everything to me very clearly, was in and out in an hour!
I won't hesitate to recommend them in the future”
“Fantastic price, customer service and wide selection of cell phones at affordable prices, thank you for existing ? we recommend both locations for best of everything?”
9AM - 6PM
12116 S Strang Line Rd, Olathe
Mobile Phones
“I called around and they were the least expensive for my latest fix. We have used them several times with no issues, everything has been done when promised and correctly”
10AM - 8PM
916 US-56, Olathe
Mobile Phones
“I bought my 1st phone here and I couldn't buy a screen protector cause I was to broke to get it. These kind sales representives payed for it and I got it for free Boostmobile for life!”
“Kaitlyn you are an amazing person! You make others around you feel so comfortable. The service you provided me as well as everyone else that walked in the store that day was extremely knowledgeable, courteous, kind, and caring. You are going to have an amazing successful career. Me and my wife Rosa had a great experience. Thank you Kaitlyn!”
“Jacob was very knowledgeable and efficient! He explained the process of forwarding our number from another carrier, broke down our bill for us and helped us select phones. Excellent customer service!!!”
“151st and Black Bob - ask for Ivory! He did wonderful with my Deaf son and myself. Lots of issues and questions and he answered all of them. I came back and bought a phone from Ivory and he found me a great deal. IVORY IS AWESOME!!”
9AM - 7PM
287 N K 7 Hwy, Olathe
Mobile Phones
“I came into this store looking to upgrade my phone and Kevon was very helpful. He answered all of my questions and was very knowledgeable! Was able to leave with a new phone and a new watch!”
“Upgraded my phone yesterday, got the new LG Stylo 5. I wish Cricket would give long-standing customers a little better discount when upgrading to new phones, but I am still very happy. This Cricket authorized dealer has always given me best customer service. She helped me set up my new phone, and I went back today and had my old phone unlocked so that I can give that to my granddaughter and she was very helpful with that as well. Why anyone would go to any other service but Cricket is beyond me.”
10AM - 7PM
13507 S Mur-Len Rd Ste 120, Olathe
Mobile Phones
“Daniel helped me and was Johnny-on-the-spot I? Spent 2 hours on the phone with cricket help line and he fixed it in less than 10 minutes. He is absolutely the best and I. Appreciate him so much. You need to give him a raise.”
“I came in on a warranty exchange and had the good fortune to be assisted by Ranard, who provided outstanding service. This was by far the smoothest transaction with T-Mobile to date.”
“Love this place.
I have been using this store for years and have always had great service.
Always knowledgeable staffing.
Clean facility w front door parking and great outdoor lighting.”
“My wife and I upgraded both of phones and our customer service rep Jared was awesome he helped us out made sure to check on us during the transfer process from phone to phone even though he had to help other customers due to being the only employee who spoke Spanish. Really hope he’s recognize for the great employee/person he is.”
“These five stars are for the Verizon store on 119th Street in Olathe, KS. Specifically for Raphael. If he isn't in some sort of management position, then you are not using him to his full potential, or to Verizon's benefit. He was professional, polite, and was able to find a resolution to my issue in less than 5 minutes.
I have had issues with my Verizon cell service since my upgrade in January. I have dealt with technical support over a dozen times. They've walked me through different things in my settings to try (turning on wi-fi calling, checking for updates, sending new signal, hard resets, etc.) and even sent me a replacement phone. It is now April, and I still haven't had consistent phone or text service. I was pretty upset and called technical support yet again yesterday. They have all been extremely kind and have truly tried to help, but after being transferred to a supervisor he sent me to the store to replace my phone a third time. I went to the store and they informed me that they are not allowed to do what I was told needed to be done, but that they did see that's what I was told in the notes on my account. However, Rafael said that he could replace the SIM card and that he believed it would fix my problem, he was correct and today my phone is working great. I'm wondering why that wasn't something technical support had me try initially (especially being that tech support is their specialty) and it seemed to be the quickest fix out of everything I'd been through? Thanks Rafael for doing in 5 minutes what over a dozen people couldn't do in 4 months, I appreciate you!
Verizon you almost lost a long-term customer. I wasn't happy paying for service that I wasn't receiving, having to call multiple times a week (hours on the phone after working all day) begging for help to get my phone to work with no resolution. Some of your representatives that I spoke with do not know their job. One woman ordered me a replacement phone that was never ordered. People telling me different things, and telling me that things someone else had told me were incorrect. And then to have a technical support supervisor send me to a store to get a phone knowing that it's not allowed is unacceptable, poor customer service, and bad for your business. You are a huge company, I would recommend consistent quality training across the board, right now it's definitely lacking.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I called 10 shops in the area to get the best price for a screen replacement on a S22 Ultra, and most ranged from $350-$400, but I was able to get it for only $280 here.
Turnaround was very fast, I called about a screen replacement on Tuesday, they got the screen in for Thursday, and the actual replacement took about an hour. Everyone was very friendly, and it was quick and effective service. I'd highly recommend going here for any device fixes!”