Firestone Complete Auto Care in Olathe, KS, has built a reputation for reliable and friendly auto service since 1926. Located at 15050 W 135th St, the shop offers a wide range of vehicle care solutions, including tire sales, repairs, oil changes, brake inspections, and engine repairs, catering to all makes and models. Customers consistently praise the team for their quick and helpful service, often being helped on short notice, especially in urgent situations like flat tires. Many reviews highlight the staff’s knowledge and willingness to explain vehicle issues clearly, even noting that experienced customers feel confident trusting the honest and straightforward approach of the mechanics. The shop is known for getting customers back on the road efficiently, sometimes within just 30 minutes, and for honoring warranties that can make repairs free. The overall experience is described as friendly, professional, and efficient, with staff members like Rob and Randy receiving special mention for their helpfulness. Whether needing a quick tire fix or a routine maintenance appointment, customers find Firestone’s team to be caring and dependable, making it a trusted choice for auto care in the Olathe area.
The only main issues I had, were that some of the new tires had actual dirt patches on the sidewalls, 5" in length instead of being clean as they were brand new, and the wrong engine for my car was listed on the final invoice, which I made sure before the order was written, the correct one.
May 2024
Was in a bind on a Saturday and they were so nice and quick to help out! Had me in and out in an hour with a brand new tire! So appreciative of Rob and the crew for helping us out!
May 2024
Skilled automobile technicians with excellent customer service!
