Verizon, a telecommunications company, has received positive reviews from its customers. According to the reviews, the customer service representatives, such as Dabrielle, Jenny, and Jen, have been praised for their patience, knowledge, and professionalism. They have made the process of getting a new phone or plan easy and stress-free, with excellent communication skills. The reviewers have highlighted the representatives' willingness to go above and beyond to ensure customer satisfaction. Overall, the reviews suggest that Verizon provides a positive customer experience, with knowledgeable and friendly staff who are dedicated to meeting the needs of their customers.
Traded in a phone for a new one and the person helping us was great. She was friendly and personable. Made the process quick and easy!
October 2025
I had a good experience all around from the time I walked in until I left with my new phone. Customer service was 10/10. I would definitely recommend
September 2025
Absolutely amazing experience! Jen went out of her way to find us the best plans for our family. She was so amazing at getting us each the phones that we needed and traveled to personally get my daughter the phone she was hoping for her birthday. Absolutely the best service.