9AM - 8PM
8801 Johnson Dr, Merriam“Fantastic price, customer service and wide selection of cell phones at affordable prices, thank you for existing ? we recommend both locations for best of everything?”
“Pretty quick and straightforward! I was originally going to get my phone screen fixed, but I decided on getting a new phone as the person that was working there told me it would be a better option. So, here I am. Thank you whoever you are!I'll be coming back to get a screen protector and a phone case :].”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
10:30AM - 7:30PM
1022 E Santa Fe St, Olathe“My iPhone had been having issues charging for quite some time until recently it just stopped wanting to charge all together. I was on the verge of buying a new phone which I didn’t want to do, so instead, in desperation I brought it here to see if they could fix the issue. A nice young lady told me it would probably just need a good cleaning. They quoted me at $25 plus tax for the cleaning and said if she couldn’t get it to charge that they wouldn’t make me pay for the service. I left my phone with her and came back about 20 minutes later and to my surprise she cleaned it up and it was charging like brand new again. I almost couldn’t believe how well it was doing after all the trouble I was having with it. I happily paid the cleaning fee and saved myself the headache of needing to buy a new phone. Thank you so much to that kind employee who assisted me with my issue and corrected it. I would highly recommend using this business! Several days later I’m happy to report it’s still doing great and charging like a dream!”
10AM - 7PM
14325 W 135th St, Olathe“Very friendly and helpful. They were not a corporate store so we have to go to a different store now. Hopefully all locations will be able to do full service for verizon”
“Need to goHaving serious technical difficulties with hackers and something like a thing that says "radio off" in my phone sometimesTerrifiedYou would be tooBlessedLet's all be kind to each otherThank you”
“Awesome personal attention to needs. Very friendly staff. Wish I'd known this store was here along time ago. Great friendly service took time out to show me how everything works”
“This was for a warranty screen protector replacement for Samsung Galaxy Z Flip 4. Easy to book and check locations. Friendly and knowledgeable staff. I would give them 5 stars, but they did not contact me when the repair was completed, as they promised.”
9AM - 8PM
4015 Mill St, Kansas City“Best customer service E.V.E.R!! Two techs worked for several hours helping two geezers set up an Apple Watch and fix issues on the phone! Courteous and persistent service!”
“Valor at the AT&T store was so kind and helpful and got me good deal with a phone that I never thought I could afford. My grandson is very jealous lol Valor was such a kind and informative gentleman. He made me feel like I was special and not just a number but a valued customer. My experience was quick and not like the horrible experience I had 3 years ago where there was fraud within your company from ordering online. I will just go to your store and leave happy not upset about 11 hours in 2 days and your fraud department. God bless your staff and especially Valor at your store at the legends in Kansas city Kansas ? Sincerely Gwen Johnson”
“Visited an AT&T store in Shawnee , KS and was assisted by Rin, who was very personable, kind, knowledgeable and extremely helpful. Rin was very patient in explaining everything to this "tech-unsavvy" customer, going above and beyond - this customer service was very much appreciated - thank you Rin!”
9AM - 7PM
3385 Main St, Kansas City“This is absolutely the best Verizon store. The staff definitely go above and beyond to help us. I didn't feel any pressure and they were so knowledgeable. Definitely go this location and avoid other Verizon store in Olathe location. Personally want to thank Ashley for all her help. She really helped us with setting up with new plans and getting new phones. She is the great help!”
9AM - 7PM
16171 W 87th St, Lenexa“Christine is an absolute Rockstar! She helped me in finding the most cost efficient way to upgrade my phone that was plaguing me with issues, which would be deserving of a rave review in and of itself. But It gets better! Throughout the process she used her EXPERT advisory skills to also lower my phone bill! Christine is a true professional! She is also pretty and smells nice! I want to sincerely Thank you Christine for your help, keep being awesome!”
“Had insurance on a phone but the real policy does not, I REPEAT DOES NOT REPLACE YOUR PHONE! You get credits towards a replacement phone it could cost you the same if not more to get the phone replaced depending on who helps you, after two days this one guy was able to help me as long a changed my daughter phone number and she lost all her information”
“I recently went to this location for a line transfer initially. After a discussion of what I was looking for, Kobe worked with me to understand my options and how to best navigate them. After that appointment, I went back the following day and he helped me trade in my current phone, set up my new phone, and paired it with my watch seamlessly. I highly recommend those who are looking to work with an associate to figure out the best options for them to visit this location and ask for Kobe!”
10AM - 8PM
7706 State Ave, Kansas City“This particular store is so helpful and so much better than the legends store . If it wasn’t for the help of Kevin the best manager ever Katherine and Lyric ,I would have not stayed with the company !!! I highly recommend this store to everyone !!! Best customer service ever !!!! They are helpful nice and very professional !!! I will bring friends now instead of leaving the company, I will bring so much business here just because the customer service is totally on point !!!! 5 stars 100 percent best AT&T store in town !!!! Absolutely amazing !!!!! I cannot say enough good things about this store !!!”
“Wow. Taf first greeted me with a smile and kind word. After diligently assisting another guest, he quickly and professionally resolved my issue. Although I won't be returning for another problem, I may stop-in to chat with Taf. Keep it up!”
11AM - 5PM
11906 W 95th St, Lenexa“Only person worth dealing with is Nathan but he usually works at the Blue Springs location where he is the manager of that store. I just happened to get him at this location today. Nathan was great.”
10AM - 7PM
8440 Ward Pkwy, Kansas City“I had an insurance claim to have the LED display replaced on my Samsung Galaxy Ultra phone.On 1/13, Rob greeted me, was friendly, and explained the process.The 84th and Ward Parkway location didn't have heat that Saturday. However, he was a good sport, as he was bundled up.He and Marcellus, who I assume was the tech, both had coats on, but did their work without complaint. That's dedication.Rob suggested a protective screen coating but wasn't pushy and even applied it for me.The work was done timely and professionally.I would recommend this business!”
10AM - 8PM
6595 W 119th St, Leawood“Aileen was exceptional in helping me this past weekend. She was knowledgeable, understanding and kept me in the loop as too how long it would take for me to make the transfer to my new phone. She was very accommodating and will go back and ask for her if I need additional assistance in the future. Thank you!”
10AM - 7PM
13536 S Alden St, Olathe“Kaitlyn you are an amazing person! You make others around you feel so comfortable. The service you provided me as well as everyone else that walked in the store that day was extremely knowledgeable, courteous, kind, and caring. You are going to have an amazing successful career. Me and my wife Rosa had a great experience. Thank you Kaitlyn!”
10AM - 8PM
9363 W 87th St, Overland Park“I was dreading getting a required SIM card replacement dealt with and was down to the wire on verge of losing service so stopped by this Boost Mobile location with my son today. To my surprise I had a fantastic outing. The free SIM card replacement was just the start. I asked Kay about adding hot spot service and by the time we wrapped up he gotten our 3 family phones pulled together on a 3/$100 plan, added hot spots to all AND our new plan is less than what I was paying prior. More features, less $ and efficient service with a smile and lots of laughs. Couldn't ask for more. You've earned a loyal customer and I will gladly share my experience with others. WELL DONE, YOU MADE MY DAY! THANK YOU!!!!!”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
10AM - 7PM
840 Minnesota Ave, Kansas City“(Translated by Google) Reyna was very kind to me and helped me with everything. What. I needed on my phone(Original)Reyna fue muy amable con migo y me ayudo con todo. Que. Neccitaba en mi telefono”
“My husband and I went in to the Olathe store on Blackbob to get help with a billing issue and a credit that was due on our account. We had been trying to get it fixed for awhile and we were feeling very frustrated. We had an appointment with Eve in December and she spent a lot of time with us trying to fix the problem. She was able to get our bill fixed and our credit issued. Fast forward to February and 2 bills later still no credit on our account. I reached out to Eve again. She got right back to me and tirelessly resolved the issue and finally got us our credit. She goes above and beyond for her customers. She ROCKS! Thank you Eve!!!!!”
“Upgraded my phone yesterday, got the new LG Stylo 5. I wish Cricket would give long-standing customers a little better discount when upgrading to new phones, but I am still very happy. This Cricket authorized dealer has always given me best customer service. She helped me set up my new phone, and I went back today and had my old phone unlocked so that I can give that to my granddaughter and she was very helpful with that as well. Why anyone would go to any other service but Cricket is beyond me.”
10 AM - 7 PM
4745 Parallel Pkwy, Kansas City“Im so happy I came to boost Lorena was so helpful and smart and knows her stuff about phones and service verry helpful ....they should be lucky to have her omg !!! Wish I could give more stars ?”
10AM - 7PM
3920 Broadway Blvd, Kansas City“I work as a care taker and brought in one of my clients to see about getting a government free phone and service. Shavaya was our sales person and he was just so helpful with my client. He recognized someone in need and immediately showed he got the gravity of her need. He took it upon himself to help my client apply and qualify for the government phone and service. He set everything up for her and made her day. This man needs a raise and praise for being an outstanding employee. I almost came back and offered to recommend him for a job at my company as a care taker! He is truly a jewel!!”
“Eli was amazing. Very helpful getting me moved over from the worst company ever also know as Spectrum. I am a small business owner so customer service is key for me, they nailed it. Thank for your help! Eli 10 spectrum 0”