“This was my second time renting a truck from City Rent A Truck. It was just as perfect as the first time. Everyone was very friendly. Thier price was extremely competitive and the vehicle was pristine. I will definitely be a returning customer.”
7:30AM - 5:30PM
11942 W 95th St, Lenexa“Rented the Grand Wagoner to go cross country and it was amazing! Had a little bit of issues in the beginning with getting the rental late but the manager and the gentlemen helping me more than made up for it by allowing me to bring it back any time I wanted.”
7:30AM - 5:30PM
7800 Metcalf Ave, Overland Park“Excellent customer service experience attended by Barry and Emil, they did make it work for me with a great deal and professionalism, a not very often seen in my past experiences with Car Rental companies but I was impressed and I will be returning to this location for my future rental needs, hopefully management read this review and expand the customer delight best practices applied at this location. Thank you Barry and Emil!”
7:30AM - 5:30PM
1146 W 103rd St, Kansas City“The staff did a great job helping me in a tough situation when my vehicle was wrecked on the interstate passing through KC. They were kind enough to make sure that my mileage fee was waived when I turned the vehicle in back home. All in all, it was a pleasant experience in a tough situation.”
7:30AM - 5:30PM
3543 Main St, Kansas City“100% better then my first experience. Will went above and beyound when he upgraded the vehicle due to the one I requested was not ready. This reminded me of my first experience when vehicle was not ready I was offered an upgrade but at a cost which I declined and waited over 30 min. for my rental.
Thanks to Will”
7:30AM - 5:30PM
10000 Shawnee Mission Pkwy, Merriam“Enterprise in Shawnee Mission Ks: Cole
I have had the pleasure of being assisted by Cole the last few days on two occasion two separate rentals and he has been amazing! Just wanted to brag him up a bit! He made my process simple and quick as this location usually does! I live closer to other locations but use this one specifically for the services they provide! Thank you Cole keep up the great work!!”
“I came here because of my disastrous experience at Enterprise...now I'll be an Avis customer for life! The facility is spotless, very nice vehicle, courteous staff, fair price...really helped me out of a bind, too.”
“Sufi did amazing. He took care of us even though I was running late. He got me out in less than 5 minutes..and that is huge for all the times I have had to rent a vehicle. He was friendly and did a great job communicating everything for when I return.”
7AM - 6PM
1512 Main St, Grandview“I recently rented a car from AVIS and had an outstanding experience. The booking process was seamless, with competitive pricing and clear instructions. Friendly staff made pick-up quick and efficient. The car was clean, well-maintained, and performed beautifully. Drop-off was hassle-free, with courteous staff ensuring everything was in order. Overall, I highly recommend AVIS for their excellent customer service, vehicle quality, and convenience. I will definitely use them again for future rentals.”
7:30AM - 5:30PM
13440 U. S. Hwy 71, Grandview“Needed a rental to drive up and see family out of state. Wyatt and Liz both helped a great deal, friendly, informative and the truck I got was very clean, ran and drove great and the return was a breeze! ??”
8AM - 5PM
7921 Bond St, Lenexa“Janet knows what customer service is and should be. By far my favorite place in the metro area. After my dad had a stroke, Janet and team have been so resourceful and helpful in renting vehicles. We are forever grateful.”
7:30AM - 5:30PM
14873 Metcalf Ave, Overland Park“These guys go above and beyond. Had a hiccup with another company. Enterprise helped me same day. And when I got where I was going I was able to switch my vehicle for a larger one. I needed the extra for family. Love these guys will never go anywhere else.”
“I recently had the pleasure of experiencing exceptional customer service from a young man(TERRENCE), and I am compelled to share my glowing review. From the moment I entered the establishment, it was evident that this individual was committed to providing an unparalleled level of service.First and foremost, his warm and genuine demeanor immediately put me at ease. Despite the hustle and bustle of the environment, he took the time to greet me with a smile and inquire about my needs. His approachable nature created a welcoming atmosphere that set the tone for a positive interaction.What truly stood out was his attentiveness and willingness to go above and beyond to ensure customer satisfaction. He actively listened to my concerns and demonstrated a deep understanding of the products and services offered. Not only did he provide helpful recommendations tailored to my preferences, but he also took the initiative to anticipate any additional assistance I might require.Moreover, his professionalism and knowledge were evident throughout our interaction. He exuded confidence and expertise, which instilled trust and confidence in his recommendations. Furthermore, he handled all inquiries with poise and clarity, effectively addressing any questions or concerns I had.Additionally, his commitment to excellence was apparent in his proactive approach to problem-solving. When faced with a minor issue, he promptly took action to resolve it, ensuring a seamless and hassle-free experience for me as a customer. His ability to remain calm under pressure and find quick solutions was truly impressive.Overall, the exemplary service provided by this young man surpassed my expectations and left a lasting impression. His dedication to delivering exceptional customer service reflects positively on both himself and the establishment he represents. Without a doubt, he embodies the epitome of professionalism and sets a high standard for others in the industry.In conclusion, I cannot speak highly enough of the outstanding service I received from this young professional. His unwavering commitment to customer satisfaction, coupled with his impeccable demeanor and expertise, made for an unforgettable experience. He is truly an asset to his organization, and I wholeheartedly recommend him to anyone seeking top-notch service.”
9AM - 5PM
4945 Merriam Dr, Shawnee“The owner was very nice and knowledgeable! Cleanest trucks I have ever seen! So many choices too! Only thing is they don't do financing there. So you have to get one from your bank. So keep that in mind!”
7:30AM - 5:30PM
9400 Troost Ave, Kansas City“I had the best car rental experience ever at this location. I have rented quite a few cars using Enterprise as well as other car rental companies and the service I received at this location was much more superior than I have ever received at any other location. Everyone was extremely helpful making sure to answer all my questions thoroughly. They were pleasant and made me feel as if my business was important to them. I have never felt this at any car rental company. This was a first for me! From my first telephone conversation with the staff person who assisted me with my initial reservation to picking up my car where I was met at the counter by an extremely friendly and very personable Meka Edwin, everything went smoothly. I want to recognize the employees at this location, and I hope I remember all of you because you all deserve kudos for the job you do - I already mentioned Meka, but I also want to mention Dante H., Corey A., and Christian T. If I missed anyone, I'm sorry :) You all are an asset to Enterprise and I truly hope they value what you do for their company. You all make them look great!!! Happy Holidays!”
“Wonderful. Rick and everyone were so helpful! My son and I were moving myself and belongings to Fla. Great tips, hookup with the auto transporter which we towed behind. Thank you so very much, all!”
7:30AM - 5PM
600 Grand Blvd, Kansas City“This location is fantastic- I have been renting from them for years. They have a variety of clean and reliable cars to choose from, and the customer service from Anthony May and everyone else is top tier. I’m so glad there is a good rental car option downtown, right off the highway and close to the City Market.”
7:30AM - 5:30PM
10661 Metcalf Ave, Overland Park“I want to give a 5 stars shout out to John and Alexis for helping me with my car. I will be using this location on a regular basis and Alexis takes great care of me. Thank u to the staff at this location U ARE THE BEST?”
8AM - 5PM
10000 Shawnee Mission Pkwy, Merriam“Sometimes, you just need to treat yourself.Renting a luxury car from Enterprise Exotics is an absolutely pleasurable experience.... a true VIP experience. Great selection and a great conditioned vehicles. I recommend the Maserati Quattroporte.Extremely clean, it was as if it were just off the dealer's showroom.Ask for Gabby! She was awesome! Knowledgeable, professional, and extremely helpful.If you want a luxury car, with VIP service, call Gabby!! She truly goes above and beyond!”
“We had to get a Rental Car while our vehicle was in the shop, first went through Budget and did not have the best experience turned that car in and went to Enterprise. The customer service was great and when I arrived to pick up the rental they had it parked up front ready and waiting for me. It was super fast and convenient to pick up and drop off. We ended up having to keep the rental longer then expected, but Enterprise was so understanding and willing to accommodate us. Definitely, will be using Enterprise again if needed.”
“I decided to rent a car to go to Dallas for work, instead of flying. This was a great experience. Close to home, easy to book. Easy pick up and drop off. The staff was very nice and helpful. I highly recommend this location of Avis. well done!”
“I was renting a car this location. The manager is one of coolest person I have ever seen in my life. There was another customer that reserved a car and his card declined due to credit score, what I understand since he didn’t have a credit. And the manager was keep telling if he had another card. The guy freaked out and became mad. Insulting the manger but he never responded him a word what a patience. If it was me. it would have been totally different. But Avis corporate should send email the customers before they go agency’s.”
“The Lees Summit Budget Car Rental goes above & beyond when it comes to service. After renting our car for the Christmas holidays, we received a call the next day. This call was to verify our rental & to remind us of the need to bring our license & valid credit card & to make sure we were aware of the exact location. All very much appreciated. When we arrived to rent the car, the service was equally as good. We were in & out in just a few minutes with all the info we needed. Great car, clean, low mileage & ability to drop off at the KC airport on our way back home. Thanks LS Budget Rental Car for an easy “ride”.”
“I am as loyal to Nissan as it gets. Have been to every dealership in the KC metro area... this is the one you have to go to!
Mike Tolbert and the rest of the team were great to work with despite a more complex situation leasing a truck to my business. While getting that done quickly, I had the service center work on my old X-terra and they did a great job not just doing the work but also explaining to me what was going on.
Highly recommend!”