We got right in at our appointment time and they replaced our malfunctioning Apple TV at no charge. The staff here is very helpful and kind. They didn't have the battery for my wife's phone and ordered it. She will get her front camera replaced on her phone when the battery comes in.
July 2023
About like I'd expect from an Apple Store in Leawood. Clean with the feeling like I'm looking at purses on Rodeo Drive. Staff was friendly enough and my issue was sorted out relatively quickly.
March 2023
I wanted to get a new battery for my 12 mini. Jeff was extremely knowledgeable and patient with me about the battery. He was very helpful and I appreciate that. If you have questions about your Apple products, their genius bar is really good here.