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“Leona, Mercedes, and Caysi went above and beyond to get my family’s phones set up. We had a crazy experience with phones being stolen, and this team would not give up until my account was set up perfectly!”
“Cathrine is a great business woman. She’s very kind and thoughtful even understanding for my needs. She makes me feel at home. She helped me get a new phone that’s best fit for my needs. I’m very happy with her service wish I could give her 6 stars!!”
“Customer service was really good at helping us seeing us to our lead of paying my phone bill and assisting us with letting us know what they had available for sale. Overall they had good customer service and I enjoy both.”
“Need to goHaving serious technical difficulties with hackers and something like a thing that says "radio off" in my phone sometimesTerrifiedYou would be tooBlessedLet's all be kind to each otherThank you”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
“Great costumer service. I went today and alejandra was very helpful. She help me with my phone issues i went to another different store and they couldn't fix it. But she was able to do it so easy. Im so thankful she was there. I really like the service. ??”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“Extremely pleased, Miguel's help was incredible, they helped me with everything to free myself from another annoying telephone company and while waiting they gave us a very pleasant moment with Óscar, they didn't let us get bored.
I really recommend this store 100%”
“Edwin is the best thing that has happened to me in my life, he helped me and I appreciate his services. You did more than I imagined. I recommend the services of him and his boss Roberto. God bless you”
“The girl who helped me, named Regina, was very nice to me.
He explained it very well and gave me very good attention.
Because in other subways they treated me very badly, I will definitely always come here”
11AM - 5PM
710 Simpson Ave Ste A, Kansas City
Mobile Phones
“One of my favorite places to go for my phone needs! The girls are super friendly and they are miracle workers when it comes to problem solving all of my phone issues and questions.”
“Customer service was amazing. The manager lady here was extremely knowledgeable, kind, and had a great sense of humor. The man at the front was very kind as well. I don't think I've had such good customer service anywhere!”
“I Ended up here at the end of a horrible day, stressed to the max. Figuring it was only gonna get worse dealing with a phone store but the two girls at the counter, Arianna and Connie, were got everything taken care of super quick and easy...also broke into song singing hakuna matata from lion king which was good for a much needed laugh. I highly recommend this location”
“Audra is fabulous! She has been so patient with me,I have no idea what I'm doing and and she has helped me understand better. She made suggestions and explained why she made it. I am so glad I decided take this change.”
11AM - 5PM
2201 Metropolitan Ave, Kansas City
Mobile Phones
“I went to this location to switch from metro pcs after being with them for 10 years and I was having a bad experience with Metro trying to turn on my new phone because my old one was broke. I walked in not in the greatest of moods (menopausal mood)There was a young lady named Daiva that assisted me and my daughter change everything over for me and my husband. Let me just say that with my slight temperament at this moment from leaving Metro PCs (2 doors down from Cricket )poor Daiva kind of received some frustration from me and she was handling everything amazingly. She made sure I got the best plans for me and my husband and she helped us with a discount program that saved us $30 a month. This girl works great under pressure and deserves a raise. Thank you again Daiva your customer service skills were outstanding.I recommend switching to Cricket if you are with Metro PCs I haven’t dropped a call since and it runs a lot faster”
“They were very helpful and well staffed. I would ask for Romandrius "Rom". He helped me transfer a lot of photos that Best Buy messed up. He also took the time to explain helpful features on my phone. He went above and beyond customer service and we even had a conversation. I am very satisfied with the service that I got.”
“Im so happy I came to boost Lorena was so helpful and smart and knows her stuff about phones and service verry helpful ....they should be lucky to have her omg !!! Wish I could give more stars ?”
Open 24 hours
5054 NE Antioch Rd, Kansas City
Mobile Phones
“Jessica T helped me set up everything on my new iPhone today and was totally awesome! I am a senior citizen and not very tech savvy but she helped me with every single thing and went above and beyond the call of duty! I just really wanted to put in a good word for her”
Open 24 hours
3111 Prospect Ave, Kansas City
Mobile Phones
“Great stuff ?
Lovely friendly nice people really happy with the stuff ?
This store has competitive prices and high quality products! I did a thorough comparison before purchasing and found this store to offer the best value for my money.””
“Rubi at this store is amazing! she is so nice and very knowledgeable on devices and overall an awesome representative. I've gone to other metro's in the neighborhood and this one on shawnee dr beats them all! From the customer service to the knowledge, I love this store and will definitely be coming back!”
“I’m from TX and on the road constantly. Family are always having issues paying the internet bill. Decided to go and see if I could pay it in another state. Easy peezy!! In n out. Thanks Dylan. ??”
“I called around to give or six other metro stores for a specific phone. The store on 39th and main told me they had it in stock but couldn't tell me the price. When I got down there they didn't have it stock because the worker there didn't know the differences between models. Called this store on Central and they knew what phone I was asking for and had it in stock. When I got there both of the workers were helpful and polite. Got me the phone I wanted at a great price and had me set up and ready to go in about 15 mins. I have a couple other closer metro stores to me but I will be going to this one because the customer service and knowledge are hands down the best I've found anywhere in the KC metro area.”
“Good service, didn't take too long. The receipt for the phones, cases, etc that I got didn't have an itemized list which seems a little shady, but the employees were knowledgeable, efficient, and nice! Plus we're saving $$$ by switching to them!”
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“Their phones are usable by all service providers. I thought I was going to go in price matching but it was actually $20 cheaper than the other store. Honest sales team and very helpful with activating my service from another company. Thanks for the great deal and I'll be sure to let my friends know ?”