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“Valor was extremely helpful and knowledgeable about the issue I was experiencing. He got everything figured out quickly and i got to leave with a brand new phone!”
“Customer service was really good at helping us seeing us to our lead of paying my phone bill and assisting us with letting us know what they had available for sale. Overall they had good customer service and I enjoy both.”
“Need to goHaving serious technical difficulties with hackers and something like a thing that says "radio off" in my phone sometimesTerrifiedYou would be tooBlessedLet's all be kind to each otherThank you”
“Cathrine is a great business woman. She’s very kind and thoughtful even understanding for my needs. She makes me feel at home. She helped me get a new phone that’s best fit for my needs. I’m very happy with her service wish I could give her 6 stars!!”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“Well, in all honesty, there was a younger girl there earlier today who seem to know what she was doing and didn't seem like she was going to have a problem setting me up, but there was a guy there who had this very in-depth problem that didn't have easy solutions or anything so I had to leave and come back later. When I did so, I did get the phone that I was supposed to get, and they did change the number, but they completely forgot to clone the phone and move my accounts and information and email and everything else over to the new phone. So I'll have to go back tomorrow or the next day and try and find the girl who seems to know what she's doing and see if she can do that for me.”
“One of my favorite places to go for my phone needs! The girls are super friendly and they are miracle workers when it comes to problem solving all of my phone issues and questions.”
“Im so happy I came to boost Lorena was so helpful and smart and knows her stuff about phones and service verry helpful ....they should be lucky to have her omg !!! Wish I could give more stars ?”
“I went to this location to switch from metro pcs after being with them for 10 years and I was having a bad experience with Metro trying to turn on my new phone because my old one was broke. I walked in not in the greatest of moods (menopausal mood)There was a young lady named Daiva that assisted me and my daughter change everything over for me and my husband. Let me just say that with my slight temperament at this moment from leaving Metro PCs (2 doors down from Cricket )poor Daiva kind of received some frustration from me and she was handling everything amazingly. She made sure I got the best plans for me and my husband and she helped us with a discount program that saved us $30 a month. This girl works great under pressure and deserves a raise. Thank you again Daiva your customer service skills were outstanding.I recommend switching to Cricket if you are with Metro PCs I haven’t dropped a call since and it runs a lot faster”
“Jessica T helped me set up everything on my new iPhone today and was totally awesome! I am a senior citizen and not very tech savvy but she helped me with every single thing and went above and beyond the call of duty! I just really wanted to put in a good word for her”
“I truly trust Cricket for my mobile phone and their great cricket service,for the last ten year's,cricket has made me smile with state of the art service and technology.”
“Tony & his associate were exceptional. Got my phone up & running in minutes. Price was wonderful!!! They were very friendly, courteous, & were well informed on cellphone repair. IMPORTANT NOTE: When entering the mall there is another repair place at the entrance. That is NOT correct repair place. CELLTIME is to the right & you will walk ahead straight into their shop.”
“Very helpful, 2 young ladies help solve my problem. Very friendly & knowledgeable, I am a senior citizen, they offered me a chair to sit down. I was impressed .”
“I have a cricket store by my house and i had to drive to this one for help looking for a new cellphone. Cricket worker near 78th & state was very lazy did not call other stores to check stock of the cell i wanted she just told me to order online by myself!!. As soon as i got out of store i called this Cricket store myself. They had the cell i wanted. The service at this location is extremely good. The worker who helped me was named Lovely. She was very helpful. I was very satisfied with the service. When we walked out the store even my daughter said "Now that is good service"☺Highly recommend this location.”
“GIVE JAMES A RAISE. He's awesome, very sweet, and very helpful. Brought my monthly payment of $60 down to a $20. Him and his beautiful beard have the most aura. very demure, very mindful.”
10 AM - 7 PM
4745 Parallel Pkwy, Kansas City
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“Their phones are usable by all service providers. I thought I was going to go in price matching but it was actually $20 cheaper than the other store. Honest sales team and very helpful with activating my service from another company. Thanks for the great deal and I'll be sure to let my friends know ?”