Metro by T-Mobile at 8075 State Ave offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The store is noted for its great and fantastic customer service, with a friendly, professional, and helpful staff. Reviews highlight experiences that were the best and easiest new phone purchases, with employees who are kind, calm, and able to handle multiple customers quickly and efficiently. The staff walks customers through the best prepaid plans with unlimited talk, text, and data and can hook people up with really great deals. While some note the phones can be expensive and the location is a bit far from downtown, many say it is so worth the drive. Customers report high satisfaction, calling it the best Metro store in the Kansas City area and highly recommending it. The service is described as great, though on rare occasions there can be minor process errors that are resolved with management help. Overall, visitors are very satisfied and could not be more pleased with their experience.
Good customer service experience never have had a problem with anyone at that store was very helpful with me
June 2023
Audra is fabulous! She has been so patient with me,I have no idea what I'm doing and and she has helped me understand better. She made suggestions and explained why she made it. I am so glad I decided take this change.
October 2022
It's abit far for my liking but well worth it. The customer service is great and very knowledgeable.
