Harbor Freight Tools is America's #1 Tool Store with an unmatched assortment of quality tools at an unbeatable value. The store is always organized, neat, and clean. It offers a great selection and great prices on many items, including tools for projects one might only do once. While some tools may not be as durable, they completely make up for it in price. Customer experiences vary; some find the customer service awesome, helpful, and friendly, with employees who will walk customers to an aisle. Other reviews note that customer service is not consistently great at all locations. The store has a great return policy. However, for some items like a leaf blower, the charger and battery can cost more than the device itself. Overall, Harbor Freight truly cares about its customers, with staff going above and beyond.
