Jay Hatfield Chevrolet in Columbus KS is a friendly and reliable dealership serving nearby areas like Joplin MO and Miami OK. They are dedicated to helping customers with both buying cars and maintaining them. The staff is known for their exceptional customer service and honesty. Customers appreciate the straightforward and honest approach of the sales team, with one mentioning that a sales person was honest about a vehicle's condition and helped find a better option. The dealership's service department is highly praised for its quick and effective work on repairs, often completing tasks in a timely manner, which leaves customers very satisfied. Many customers note how easy and smooth their experiences are, often mentioning how fast they can get everything done, including buying a vehicle. The staff, including salespeople and service team members, are described as friendly, helpful, and professional. Overall, Jay Hatfield Chevrolet is seen as a dealership that cares about its customers and provides excellent service throughout their ownership journey.
This is our 3rd vehicle we have bought from Caleb Arnall! He always makes our experience enjoyable and smooth. Thank you Jay Hatfield team! We recommend if anyone is looking for a vehicle to see Caleb at Jay Hatfield’s. Thanks again!
November 2025
They are always very polite and efficient. Never have any problems!
November 2025
Todd got my car into the service department quickly! Always great service!
