“Friendly and knowledgeable! They went above and beyond to take care of my vehicle after I got the run around from DH Ford of August when they claimed I needed an alignment. Turns out, I did NOT. Thank you KansasLand for your amazing customer service!”
“Very friendly staff!! Love the attitude of the people that work here. This location was clean. I didn't have an appointment but they got me in. They even gave me a ride home and picked me up when my car was done. I'll be a lifetime customer!
New visit, I’m still extremely satisfied with the service I received from the time I walked in the door to the time I walked out except this time when my car was ready I got a bottle of ice cold water, I know it’s just water but it was very hot outside. Nice parting gift!”
“Amazing!!! They are so nice, reasonably priced, and they get it right the first time. The best customer service I have received from any industry in a long time:)”
“I pull my horses with a 2002 Ford F250 diesel. It is a beast. But, it is also ancient (in vehicle-years). Thank God for Dirt Road. They didn't blink at the age of the vehicle or the problems I was having. They also got it fixed and running in short time (after a short wait because they are so busy -- they are VERY GOOD at what they do!) I trust them and they are now my first call when 'the beast' has another issue. =D”
“I was referred to this location / shop by my regular mechanic Johnny, owner and head mechanic at German Motor Works. Johnny has done the maintenance on my BMW for 5 years exclusively and I trust his judgement.
I called Discount Wheel & Tire and Jessica answered and was super helpful. They close at 5pm but the earliest I could get there was 4:45 from getting off work. I explained my tire situation to Hassan and he explained the issue and what my options were. He quoted me out for a replacement set of rear tires and gave me three options to choose from in terms of price / quality. The option I went with he had in stock and was able to get me in next day to put the new tires on and even have his mechanic stay past the 5pm close time so that they could get it done for me asap. I was very surprised with how reasonably priced the tires were / how well he explained the issue and the options presented.
Showed up the next day and they got the new tires on for me staying late past close. Very happy with the process and ultimately the prices and level of service. I will be using this shop moving forward and I can see why Johnny refers clients here. Jessica and Hassan have been great to work with. The shop is reputable, honest, and great prices while presenting multiple options depending on your budget. Don’t go to Firestone or a big corporate tire / rim shop. Go here and get the best prices and service with quality staff and ownership. 10/10 stars. I will be back and highly recommend this place. My vehicle is a high end BMW and I am particular on who works on it but this place is now a trusted go to for me. Thank you !!”
“Thank you Mr.Rob for everything you do for my Lexus, my transmission gone and you quoted me for $5000 to fix, that's too much for me and you don't have any payments plans, BUT you are very honestly and professional, you tell me what you gonna do and give me the most reasonable recommendations. You're the best! and I very appreciate about your job to found out what my car problems with NO CHARGE, I hope in future, when i'm really rich, I will bring my car here when my transmission gone.”
“My first time going to valvoline to change my oil, the guy was a gentlemen and super sweet and as a girl I don’t know anything about cars or what could be wrong with it. Travis gave me my battery update on my car let me know about my filter & put air in my tires and also gave me the best options that would work for my car,etc. he was super helpful, would definitely recommend going there, he did not make me feel any less of not knowing anything !!!!”
“The front of house team was very transparent and did their best to help find finance options as well as made sure my vehicle got the parts it needed. Will be back again if i have any issues. Thanks.”
“Just had the repairs done. Everything looks and sounds good! A bit early to know if it is five stars. They seemed honest, knowledgable, and had fair prices. Got the work scheduled right away and done in a timely manner. They were able to adjust repairs to fit our budget. Happy for our experience thus far!”