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“Came in for a battery replacement. The staff were friendly, knowledgeable, and efficient—no unnecessary fluff. They charged a fair price for the battery replacement. I dropped off my phone in the morning, and it was ready for pickup in about 2 hours. Excellent service overall, and I highly recommend them.”
“The store was very busy today so there was a wait to see an agent/technician. I was greeted by staff and they told me my approximate wait time. Once my name was called, my phone needs were addresses. (Setting up a new phone/transferring all the data). It took a long time (no fault of theirs). They were attentive to the issue and made me aware of what was happening. Hopefully it's all resolved and I can start using my new phone soon.”
“Let me tell y’all about this place right here. On a breezy Saturday morning. I sat in my son’s room and stared at his Xbox that had not been working for nearly 5 months. I wanted to take it to the place that previously worked on it. But, they were closed due to new hours of operation. My wife, thankfully found this place. And to my surprise, they not only were able to repair the Xbox for a reasonable price. They fixed it the same day!!! Store opens at 9 am. And I got the call at 10:30 am to pick up the Xbox. It is working perfectly now and my kid couldn’t be happier!! I will definitely be going back for repairs on other technology devices. Thank you CPR. Y’all are awesome in my book!”
“Baylie and Kylie were absolutely awesome today.
our family had several issues with our phones and they listened carefully and provided outstanding support. Experts for sure, and took care of our technical issues. I would definitely recommend working with them”
“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”
“Steve was awesome. Steve did all the hard stuff, and let me just point and grunt “me want orange phone” and the Steve magically got me an orange phone, and the set everything up, transferred everything, and helped us set up another phone for a child (ours, not a random one.) all in all, Steve is awesome”
“To many questions gets boring use just simple question like other store do Ryan was great to work with notable with the product couldn't ask for better from Ryan”
“Visted once a few days ago for a phone that was older and having connection problems. Nick was super helpful to address the problem and provide me next steps if it continued. Sadly, it continued and I visited again today. Chad and Seth were friendly and kind. Chad did a great job troubleshooting, offering options, educating, and making sure I felt informed about my options. It really was a comfortable experience end to end.”
“Tyler at AT&T is awesome. He is friendly, kind have warm demeanor and professional. He help me with my phone and patiently explaining the situation. Now I am able to continue to use my phone. It was definitely a good experience.”
“Went in to look at the new version of the flip phone. The customer service is always amazing at this location. As usual very helpful on every point. Can't say enough good ?”
“Exceptional customer service, went in to upgrade my phone and was quickly greeted by Nate who was extremely personable, patient, and helpful. He gave great advice on accessories and services and put the work in to find every way to save on the transaction he mentioned the home internet which he couldn’t have had better timing because I have been wanting to switch from my current provider to something new and now that problem is solved, you will not be disappointed if you go to this location”
“Great place to come and get a new phone! The employees were great to help me and answer whatever questions I had! I would come back again and again for the great hospitality! Timothy was a great person to help me with my purchase!”
“I have been a customer for 8 years and I won't go any where else Rafeal is a great person he's always very friendly always has a smile on his face. I will ways be a customer an every buddy at the store on North East 14th are very nice an out going. Boost mobile has gave me a new phone when they switch over to 5G network and I have been offered New phones so today I am going to take that offer today March 7 2024. Gary.”
“Noah Seniva was the associate who helped me today. My partner of 31 years had died, and I wanted his voicemail saved to a file on my phone, so I could listen to it. Noah did that for me, he switched the account to just my phone, and he dealt with customer service about an outstanding bill. This last thing was time consuming, not the least because he was put on hold for quite awhile. He was patient and competent through all these procedures and was kind to me during something that was very sad for me. You have a fine young man representing your store in Noah.”
“i went to metro the other day to activate a phone for my son adri did so wonderful giving me my options and helping me get the best phone for the best price and adri was just incredible”
“I think the person who helped me is named Chad? He was awesome! He was super personable and cared more about helping me than selling a bunch of products. He looked for every possible deal and I was super satisfied with my purchases. Thank you!”
“Shadai is an amazing AT&T associate! He is extremely positive, upbeat, and helpful. He made our experience very positive and incredibly easy. I can’t recommend him enough, or say enough good things about his service.”
“I went into U.S.Cellular at the north Ankeny location. Kobe quickly asked my needs and got me setup with a new phone within an hour. It was an effortless and easy process.”
“If you’re thinking about upgrading your phone or checking out new promotions, definitely stop by this store! Anjelica was amazing she greeted me politely, worked quickly, and really knew her stuff when it came to the deals and promotions. . Great customer! I highly recommend asking for Anjelica when you visit.”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
“I went into this store today to upgrade my cell phone and the man who helped me was extremely nice and knowledgeable. He even stayed late to help me set up my phone and make sure everything was working. He even helped me get a great deal on my new phone!”
“Target Merle Hay is a-ok. Smaller version of the "super" Target that is only 5 min away. The layout of this location is different from the rest. It's also located and attached to the mall. Grocery can be found here. This location had some items in stock that others would be fully stocked. Nice collection of everything that a larger store would have: Opalhouse, Hearth and Hand, seasonal clothing brands, vegan items, electronics, bikes. I can tell they stock less of the items due to space. Service is ok. I tend to see same cashiers and customer service managers. I hardly come here but I have found that if other locations are out of something, I can find it here via Target app. Drive up pick up is offered here. Parking lot can be crazy. Layout is similar to others in DSM but just smaller.”
“Thank you for your attention, I bought my iPhone 14 plus, they were very pleasant, they helped me with the payment plan. Ingrid is very attentive and helpful. She added a discount of 25 dollars for referring a friend, a highly recommended place.”
“Very good communication about my options. The repair went flawlessly, the screen looks/works great, and it cost about 2/3 what the "competition" quoted me.”
“I've been a customer with Metro by t-moble since 2020 and I've had my share of ups and downs with this service but Jose is the best employee I've ever worked with in the store!!! He always takes the time to properly assist me and my family and his dedication to providing exceptional customer service is unmatched. Thank you so much for all you do Jose!!!!”
“Joseph and Jan did an amazing job helping with everything I needed! They were super friendly and patient, but most especially, they were competent and efficient! Thank you Jan!”
“Eric helped me get a good deal on my phones and if it was not for his help I dont think I would have stayed with metro but he helped me with my pin reset very helpful and respectful thank you and my kids love there phones!”
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
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“Rommell is absolutely the best. When we need assistance with our plan, new phones, equipment, general questions, etc. We have been going to Rommell for many years. He has always provided clear, accurate information, recommendations, and assistance. He is a big part of why we have remained loyal customers for many, many years.”