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“Baylie and Kylie were absolutely awesome today.
our family had several issues with our phones and they listened carefully and provided outstanding support. Experts for sure, and took care of our technical issues. I would definitely recommend working with them”
“My name is Bob Bender. I recently came in and visited with Mr. Yvonne GAVIA. It was in his store which is mobile spot. I have rarely had better service more kindness, and patience! I highly recommend this organization. Ivan was absolutely courteous and very knowledgeable about the problems I was having. He even gave me a soda and snacks, Bob Bender”
“Went in to look at the new version of the flip phone. The customer service is always amazing at this location. As usual very helpful on every point. Can't say enough good ?”
“GREAT!!! Took my phone to another location for a new screen. By the time I got home, a matter of minutes, the phone was rapidly discharging. I couldn't recharge it because the thermal sensor was not working. I took the phone back to the shop and the owner told me that I needed a new phone...cost, $189.00, plus tax. I got a new phone but the power was too low on the old one for a data transfer. I went to CPR Cell Phone Repair, located on 5th Street in West Des Moines (Valley Junction) and they were able to fix the phone and complete the data transfer. I'm back in business. Couldn't thank them enough.”
“Stoped in yesterday to talk about the progress of getting my screen replaced and to my surprise it was only my screen protector that was shattered. The young lady that helped me was extremely helpful and took great care of me. Keep up the great work Verizon Store. P.S. I’m sorry I can’t remember the ladies name.”
“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”
“To many questions gets boring use just simple question like other store do Ryan was great to work with notable with the product couldn't ask for better from Ryan”
“Erica and Alonso are the BEST dynamic duo around! They very efficient and easy to work with. They even took the time to completely outfit my new phone with full data transfer, protective case + screen protector. Highly recommend 10/10! Thanks team!”
“Staff was very patient answering questions and helping me find the perfect phone to use when I have arthritis in my hands. Harder to use phone during flare ups, together we narrowed it down to three, then I made the final selection. Thank you Cody for time and patience.Also Jeff the day before explaining my plans to me for my family. This guys are really great. This is part of the reason I'm still with AT&T.”
“Deshaun greeted us immediately and listened even as we got a little long winded on what we were looking for. Both my daughter and I got a new phone and he made sure we were each happy with the options we selected for our phones and accessories. Even after we made a choice and changed our minds, he was patient and explained the choices again. Deshaun was professional yet made the experience fun. I didn’t need to switch my phone along with my daughter but did because the option to speak with a human vs an automated service on an 800 # is worth a little extra a month. I will recommend his exemplary service to anyone who asks.”
“Great, quick and easy service. Dylan was able to effectively transfer service to US Cellular and made sure I was on the best plan they offer. Keep up the good work sir!”
“I have been a customer for 8 years and I won't go any where else Rafeal is a great person he's always very friendly always has a smile on his face. I will ways be a customer an every buddy at the store on North East 14th are very nice an out going. Boost mobile has gave me a new phone when they switch over to 5G network and I have been offered New phones so today I am going to take that offer today March 7 2024. Gary.”
“I think the person who helped me is named Chad? He was awesome! He was super personable and cared more about helping me than selling a bunch of products. He looked for every possible deal and I was super satisfied with my purchases. Thank you!”
“Shaddai was absolutely amazing!! He made the entire experience stress free and enjoyable. It was great to work with him and to switch ourvservice to At&T with FirstNet! He was patient as we had to deal with my credit profile and the fraud alerts on them, and in return we were patient with him as things were completed with our order.
I can't say enough good things about Shaddai. Just simply the best phone sales rep I have ever had the pleasure to work with. Thank you very much Shaddai!!
And AT&T, give the guy a raise and a bonus! He deserves it and deserves to move up quickly. Great job adding him to your team. He is a great assets to have.
Thank you again Shaddai!!!”
“After being treated very rudely by the T-Mobile employee across the street and being told we couldn't setup phone service. I walked across the street to U.S. Cellular to see what they could do. As soon as walking in they greeted me. Selena assisted us with phone service setup. Not one time did Selena try to find a reason to not help us like the rude T-Mobile lady. She was kind and interested in assisting with getting my clients phone setup.
Thanks to Selena's kindness and professionalism my client now has phone service.
Great service and treatment! Recommend this place and Selena is a asset to this store!!”
“Curtis was amazing at solving my problem with my new phone. He spent alot of time tracking down the issue while also accepting payments and selling new phones, all the while providing excellent service to all 3 customers at once.”
“I went into U.S.Cellular at the north Ankeny location. Kobe quickly asked my needs and got me setup with a new phone within an hour. It was an effortless and easy process.”
“Johnathan was absolutely amazing! I went into the Grimes US Cellular to begrudgingly upgrade my phone, expecting to have my monthly bill drastically increase.He took the time to explain all my options and pricing for each. I walked out with two new devices, a better plan and my monthly payment actually went down!!I am so impressed with his customer service, his knowledge and patience answering questions. This is the 2nd time he's helped us with an upgrade and I couldn't be happier.”
“Thank you for your attention, I bought my iPhone 14 plus, they were very pleasant, they helped me with the payment plan. Ingrid is very attentive and helpful. She added a discount of 25 dollars for referring a friend, a highly recommended place.”
“Liz is awesome! She started my transaction last night stayed past close. Had to finish everything today. She saved everything and had notes for herself or others for my return. She is amazing and knows how to take care of customers! Thank you for being a Rockstar! If you want someone who will take care of you go see Liz!”
“Target Merle Hay is a-ok. Smaller version of the "super" Target that is only 5 min away. The layout of this location is different from the rest. It's also located and attached to the mall. Grocery can be found here. This location had some items in stock that others would be fully stocked. Nice collection of everything that a larger store would have: Opalhouse, Hearth and Hand, seasonal clothing brands, vegan items, electronics, bikes. I can tell they stock less of the items due to space. Service is ok. I tend to see same cashiers and customer service managers. I hardly come here but I have found that if other locations are out of something, I can find it here via Target app. Drive up pick up is offered here. Parking lot can be crazy. Layout is similar to others in DSM but just smaller.”
“Very good communication about my options. The repair went flawlessly, the screen looks/works great, and it cost about 2/3 what the "competition" quoted me.”
“I went into this store hoping to change my phone plan and nick greeted me automatically so sweetly, but seth helped me out both the guys answered all my questions and set me up with not only a new plan, but a new phone as well!so great! Definitely coming back.”
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
“When I went to Metro on Southeast 14th they gave me the best upgrade price on a Moto g 5G 2023 phone and the person that helped me get that phone was Curtis at Southeast 14th Street if anybody wants to get a upgrade go see Curtis at Metro PCS Southeast 14th Street and let him know pro Street glizzy or my real name Jacob Reimers sent you”
“Brad is super helpful and knowledgeable about what he is selling. I couldn’t give more than 5 starts so 5 it is. I don’t feel like he has any ulterior motives than to just help.”
“Great service IRA took time to help even though I didn't have a contract when I came in. They have some great deals I'm really happy with my my new Moto play and razor.”
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“Rommell is absolutely the best. When we need assistance with our plan, new phones, equipment, general questions, etc. We have been going to Rommell for many years. He has always provided clear, accurate information, recommendations, and assistance. He is a big part of why we have remained loyal customers for many, many years.”