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“Great experience with Verizon store in Ankeny. Never understood why vendors treat existing customers differently than new ones. Existing cellular company no trade-in value on old Samsung. Verizon, $1000 credit. Easy choice to switch. Great job by Jerome to find me the best deal!”
“My name is Bob Bender. I recently came in and visited with Mr. Yvonne GAVIA. It was in his store which is mobile spot. I have rarely had better service more kindness, and patience! I highly recommend this organization. Ivan was absolutely courteous and very knowledgeable about the problems I was having. He even gave me a soda and snacks, Bob Bender”
“Luke did an awesome job! My iPhone 13 started to really act up and would no longer turn on or if it did it would die again in minutes. Brought it in to the Apple Store and they basically said it would be anywhere from a $100 - $500 fix but they couldn’t guarantee it would work no matter what they did. Took it to CPR for a second opinion, they charged $50 to assess it and if they couldn’t fix it they wouldn’t charge anything more. Luke fixed the phone within 24 hours and it only cost another $50! Highly recommend seeing Luke at CPR, especially if you’re looking for a second opinion!”
“Baylie and Kylie were absolutely awesome today.
our family had several issues with our phones and they listened carefully and provided outstanding support. Experts for sure, and took care of our technical issues. I would definitely recommend working with them”
“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”
“Steve was awesome. Steve did all the hard stuff, and let me just point and grunt “me want orange phone” and the Steve magically got me an orange phone, and the set everything up, transferred everything, and helped us set up another phone for a child (ours, not a random one.) all in all, Steve is awesome”
“To many questions gets boring use just simple question like other store do Ryan was great to work with notable with the product couldn't ask for better from Ryan”
“Visted once a few days ago for a phone that was older and having connection problems. Nick was super helpful to address the problem and provide me next steps if it continued. Sadly, it continued and I visited again today. Chad and Seth were friendly and kind. Chad did a great job troubleshooting, offering options, educating, and making sure I felt informed about my options. It really was a comfortable experience end to end.”
“Tyler at AT&T is awesome. He is friendly, kind have warm demeanor and professional. He help me with my phone and patiently explaining the situation. Now I am able to continue to use my phone. It was definitely a good experience.”
“Went in to look at the new version of the flip phone. The customer service is always amazing at this location. As usual very helpful on every point. Can't say enough good ?”
“Exceptional customer service, went in to upgrade my phone and was quickly greeted by Nate who was extremely personable, patient, and helpful. He gave great advice on accessories and services and put the work in to find every way to save on the transaction he mentioned the home internet which he couldn’t have had better timing because I have been wanting to switch from my current provider to something new and now that problem is solved, you will not be disappointed if you go to this location”
“Great place to come and get a new phone! The employees were great to help me and answer whatever questions I had! I would come back again and again for the great hospitality! Timothy was a great person to help me with my purchase!”
“I have been a customer for 8 years and I won't go any where else Rafeal is a great person he's always very friendly always has a smile on his face. I will ways be a customer an every buddy at the store on North East 14th are very nice an out going. Boost mobile has gave me a new phone when they switch over to 5G network and I have been offered New phones so today I am going to take that offer today March 7 2024. Gary.”
“Noah Seniva was the associate who helped me today. My partner of 31 years had died, and I wanted his voicemail saved to a file on my phone, so I could listen to it. Noah did that for me, he switched the account to just my phone, and he dealt with customer service about an outstanding bill. This last thing was time consuming, not the least because he was put on hold for quite awhile. He was patient and competent through all these procedures and was kind to me during something that was very sad for me. You have a fine young man representing your store in Noah.”
“I think the person who helped me is named Chad? He was awesome! He was super personable and cared more about helping me than selling a bunch of products. He looked for every possible deal and I was super satisfied with my purchases. Thank you!”
“Shadai is an amazing AT&T associate! He is extremely positive, upbeat, and helpful. He made our experience very positive and incredibly easy. I can’t recommend him enough, or say enough good things about his service.”
“Liz is awesome! She started my transaction last night stayed past close. Had to finish everything today. She saved everything and had notes for herself or others for my return. She is amazing and knows how to take care of customers! Thank you for being a Rockstar! If you want someone who will take care of you go see Liz!”
“I went into U.S.Cellular at the north Ankeny location. Kobe quickly asked my needs and got me setup with a new phone within an hour. It was an effortless and easy process.”
“Curtis was amazing at solving my problem with my new phone. He spent alot of time tracking down the issue while also accepting payments and selling new phones, all the while providing excellent service to all 3 customers at once.”
“Got a phone free just paid installation also won on their king Kong machine 470.00 go find out it's 100 percent pay out you will be in the bag for once not out of cash....at last!”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
“Jonathan was very helpful and very knowledgeable in what he was doing. I will return to us cellular at this location so Jonathan can help me. The US Cellular location in Grimes, Iowa is one of the best ones I have been to and I will return there.”
“Target Merle Hay is a-ok. Smaller version of the "super" Target that is only 5 min away. The layout of this location is different from the rest. It's also located and attached to the mall. Grocery can be found here. This location had some items in stock that others would be fully stocked. Nice collection of everything that a larger store would have: Opalhouse, Hearth and Hand, seasonal clothing brands, vegan items, electronics, bikes. I can tell they stock less of the items due to space. Service is ok. I tend to see same cashiers and customer service managers. I hardly come here but I have found that if other locations are out of something, I can find it here via Target app. Drive up pick up is offered here. Parking lot can be crazy. Layout is similar to others in DSM but just smaller.”
“Thank you for your attention, I bought my iPhone 14 plus, they were very pleasant, they helped me with the payment plan. Ingrid is very attentive and helpful. She added a discount of 25 dollars for referring a friend, a highly recommended place.”
“Very good communication about my options. The repair went flawlessly, the screen looks/works great, and it cost about 2/3 what the "competition" quoted me.”
“Joseph and Jan did an amazing job helping with everything I needed! They were super friendly and patient, but most especially, they were competent and efficient! Thank you Jan!”
“Eric helped me get a good deal on my phones and if it was not for his help I dont think I would have stayed with metro but he helped me with my pin reset very helpful and respectful thank you and my kids love there phones!”
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
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“Rommell is absolutely the best. When we need assistance with our plan, new phones, equipment, general questions, etc. We have been going to Rommell for many years. He has always provided clear, accurate information, recommendations, and assistance. He is a big part of why we have remained loyal customers for many, many years.”