“US cellular is incredibly lucky to have Azaz on their team. She is intelligent, patient, and a persistent problem solver. We have had some frustrating experiences with other US cellular representatives, so it was very pleasant working with Azaz. 10 out of 10. Five stars!”
“I believe it was Tori (Victoria) who helped me yesterday with my new phone. She was great! Very helpful. Helped me with the best plan for me and my son. Very pleasant experience. He co-worker was very pleasant too.”
“" I just wanted to take the time to give a HUGE shout out to employee Courtney at this location. Her Customer Service exceeded my expectations today actually the last few days! She help resolve a problem I was having getting my service restored and it all worked out. THANK YOU SO MUCH!"”
“Fast and professional. I assumed the charging port was out on my phone and brought it in, the guy working realized right away that wasnt the issue and ended up walking out paying 1/3 of what i was expecting.”
“Liz is awesome! She started my transaction last night stayed past close. Had to finish everything today. She saved everything and had notes for herself or others for my return. She is amazing and knows how to take care of customers! Thank you for being a Rockstar! If you want someone who will take care of you go see Liz!”
“No difference between ATT and Cricket in network wise but I went from $280 a month to 4 lines for $100 with Unlimited All w/ Hotspot and Max free for 1 year. I am happy I was able to save a month.”
“I had a wonderful experience at US Cellular with Mikala. She was super kind, helpful and supportive. She gave me the best deals and made sure I got exactly what I wanted and helped me to ensure protection on my devices. Incredible service!”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
“I was at the AT&T Store at Merle Hay hoping to get my calendar moved from my old phone to my new one. This was the fourth place I had gone for help since purchasing my new phone.Hannah worked tirelessly on setting up my phone correctly when others could not. I am so grateful to her.As I was there a number of customers came in and each was greeted upon entering, and their issues were handled quickly, in a friendly and profession manner.I would recommend these folks to everyone.”
“Gentlemen that owns the business is so friendly and knowledgeable. He was very accommodating too.I highly recommend him for repair and battery replacement in tablets, phones, and PCs. He works with Apple, Android, and Microsoft products.”
“When I went to Metro on Southeast 14th they gave me the best upgrade price on a Moto g 5G 2023 phone and the person that helped me get that phone was Curtis at Southeast 14th Street if anybody wants to get a upgrade go see Curtis at Metro PCS Southeast 14th Street and let him know pro Street glizzy or my real name Jacob Reimers sent you”
10AM - 7PM
2601 E Euclid Ave, Des Moines
Mobile Phones
“love the Service the Manager Alandria was really nice and helped me so much will be coming back for sure and recommending this store for others :) thank you so much”
“Went into the store and was met by our salesperson, Ira. He was friendly and super easy to talk to. He was very knowledgeable, and walked us through the plans, phone options, and set up the phone.We were happy that Ira was informative, friendly and not pushy. He allowed us to take our time to make our decisions.I highly recommend this location and Ira.”
“I went in for a device swap and their system was down today, but the lady did everything possible to try to help everyone at the store. Too bad some people isn’t patient or polite anymore.”
“Myra was beyond helpful with my exchange. When the first mobile phone I purchased did not meet my expectations, she went out of her way to assist and find a phone that worked for my needs. She was on the phone with corporate for over an hour working through the issue. She was friendly and professional and I really appreciate her efforts.”
“Love this place. Do y'all ever answer the phone. Ppl live far away and I sometimes have questions. Overall this store is great. Love how they treat the community visitors.”
“I went into this store location to change my provider over to T-Mobile, upgrade my phone, and get T-Mobile home internet. I could not have asked for a better experience. Jordan took his time explaining plans, options and phones to me. He was incredibly knowledgeable and answered all my questions. Alicia helped me in setting up my new phone and home internet. She was super patient with me and explained everything to me. She made sure to hook me up with some big rebates. Hands down, best experience with a cell phone provider I’ve ever had. Super friendly and helpful crew!”
“Boost mobile helped me change my voicemail pin their the best phone company ever thanks to Davosha at this location ❤️ she's the best I recommend y'all to go to this store!☺️”
“Had an amazing and quick experience. Came in with a dying screen on a 11 promax and was given an amazing trade in deal.Walked out with a 14plus, new case, charger, car mount and a screen protector in under an hour. Cole did amazing at his job.”
“My girlfriend needed a new phone and I suggested this location because it's clean, calm, and have excellent customer service. Haven't had an issue thus far with this location. Adan gave excellent customer service today. He was awesome and even gave us TMobile merch for shopping at that location. Definitely will return when I need services pertaining my phone.”
“Vey helpful. Better then the 1 on SE 14th. I went in & said I want to buy the Home Internet. And no questions ask or trying to talk me out of it like SE 14th store. I walked out w/my Home Internet. I highly recommend this store on Hubbell”
“The ladies here are wonderful and helpful. They always have a smile on their faces. I get in and get out within minutes. They have also made changes on my phone service without any difficulties. I appreciate their professional manors.”
10AM - 7PM
2901 E University Ave, Des Moines
Mobile Phones
“Best place in town. I have bought several phones here always good quality always best price I can find. He is always able to help… I even bought a phone from someone else and was having troubles getting service and he took several calls from me and helped me get the problem figured out !!! Won't go anywhere else!!!”
“Every time I stop in here, Josh has helped me. He is fantastic. So knowledgeable, quick, friendly, helpful. I am so happy when I stop here and he is working. This store is lucky to have him!”
10AM - 8PM
1264 E 14th St, Des Moines
Mobile Phones
“The young man working today was very accomodating in his assistace with my account. I appreciated his smile and laugh as those are hard to come by these days. Goid job sir! And thank you.”
“Target Merle Hay is a-ok. Smaller version of the "super" Target that is only 5 min away. The layout of this location is different from the rest. It's also located and attached to the mall. Grocery can be found here. This location had some items in stock that others would be fully stocked. Nice collection of everything that a larger store would have: Opalhouse, Hearth and Hand, seasonal clothing brands, vegan items, electronics, bikes. I can tell they stock less of the items due to space. Service is ok. I tend to see same cashiers and customer service managers. I hardly come here but I have found that if other locations are out of something, I can find it here via Target app. Drive up pick up is offered here. Parking lot can be crazy. Layout is similar to others in DSM but just smaller.”
“Today I was lucky to have had Devon Duarte as my consumer specialist. After much stress after having a device stolen 1.5 weeks ago I entered the Verizon store on Merle Hay Rd. with few patience. Start to finish Devon had a warm smile & was able to guide me informativly to the very end when I greatfully was back up & running like nothing happened.This young man deserves a promotion or at the very least a heafty raise. THANK YOU AGAIN DEVON DUARTE FOR YOUR HELP TODAY!”
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“Bret listened to me, and helped me choose the best options for my budget! He made sure everything was set up correctly, and that I was happy with the service. Definitely by far the best customer service I've had at ANY cellular phone company!”