Hy-Vee Pharmacy in Urbandale offers a range of healthcare services including prescriptions, refills, flu shots, vaccine immunizations, and pet medications. The staff is dedicated to helping people live healthier lives and provides friendly, fast service, especially for prescription transfers, which can be completed quickly through the drive-thru. The store features over-the-counter medicines, generic drugs, and toiletries like deodorant, soap, and band-aids. Customers appreciate the clean, well-stocked environment and the variety of options, including hot food, a cheese bar, deli, and baked goods. The bakery is highly praised for fresh baked bread, which can be sliced upon request, although some find the produce prices high and have experienced issues with bakery service quality. The store is evolving to a more high-end concept, which some feel makes it harder to find basic items. Overall, Hy-Vee Urbandale is valued for its convenience, friendly service, and diverse offerings.
Excellent help when our prescription! It was written wrong and needed to be generic, they explained and helped get it right. Thank you Leila!
May 2025
Moving all prescriptions to this pharmacy. Had to move a prescription over to Hyvee because my current pharmacy didn’t have it. I was in and out in 5 minutes in drive through. They filled it right then and there. Crazy fast and friendly service!
October 2024
Awful customer service for the drive through and no one ever answers the phone.