“I've heard that there's this super hot girly pop named Juno who should be hired on immediately after the end of summer and I just wanted to say that y'all should hire her asap.You have no idea what an asset she will be for the company.That gal is skilled and smart to boot (and that's not even saying anything anything about how cool she is).I know she's silly goofy sometimes but seriously she's a doll and you guys will not regret having her as a permanent part of your company.And no- I was not paid to write this review. I just firmly believe in her.”
8:30AM - 5PM
2891 106th St, Urbandale“although bank mergers cause difficulties (no payables no receivables), they allowed for member voting, there's positive experiences with Mindy and other staff whom went above beyond call of dutyshe attempts to help me attach my new bank account info so I can pay my rent going forwardhopefully there's other positive experiences with credit union mergers & I received a review response”
8:30AM - 5PM
3800 100th St, Urbandale“I have only ever experienced the most attentive and thorough service at this branch. In particular: a) there is always a pleasant, efficient, and helpful teller available; and b) account manager Kaitlyn has always been one of my small business's most effective resources for being proactive and reactive to change.”
9AM - 5PM
2851 86th St, Urbandale“All the employees are super nice and willing to help with any issue you may have as long as youre nice to them. Theyve helped me and taught me all kinds of stuff i never knew.”
“Dijana is freaking amazing she is literally the best banker in the field not only her knowledge of banking but her customer service alone is second too none. She went above and beyond to fix to separate issues that I had at two separate Wells fargo's.. Thank you so much Dijana you and your coworkers are amazing problem solvers, and you were a delight to work with.
Sincerely,
A loyal customer”
“Ever since I switched to U.S. Bank a few weeks ago, after my prior bank wouldn’t help me after 20 years with them I have experienced nothing but amazing customer service. I am so happy I could not be more happy with my bank today I had a very stressful situation and had to come to the bank three times in a row Had a panic attack the third time due to stress but Dina, who told me she had only been there a short time was like an angel without wings. She was so kind and understanding, and made a terrible experience so much better for me. I couldn’t possibly speak more highly of her she deserves a raise. She is amazing and she truly cares about the customers that come into the bank and even if you cannot fix an outside problem it is the amazing customer service and true empathy shown to the customer that matters. 100/10!”
“I was afraid to go through my account opening process because I didn't know the language well a few months ago, but great attention from the advisor and despite the language there was no problem in using a translator and I felt great throughout the entire process, thanks for the patience advisor Pascal.”
“Getting online banking set up is a chore, for sure, but MH has the most convenient hours and most polite staff of any company I regularly do business with. Absolutely would recommend them for day-to-day banking.”
Open 24 hours
8300 Douglas Ave, Urbandale9AM - 5PM
8300 Douglas Ave, Urbandale
“I just went in to set up a checking account with direct deposit to pay my auto loan off automatically they were very helpful explained all my options great friendly staff nice and clean and they have great deals on checking with interest and savings and they're all your banking needs but it's not a bank I highly suggest checking out this credit Union better than Wells Fargo”