“GREAT!!! Took my phone to another location for a new screen. By the time I got home, a matter of minutes, the phone was rapidly discharging. I couldn't recharge it because the thermal sensor was not working. I took the phone back to the shop and the owner told me that I needed a new phone...cost, $189.00, plus tax. I got a new phone but the power was too low on the old one for a data transfer. I went to CPR Cell Phone Repair, located on 5th Street in West Des Moines (Valley Junction) and they were able to fix the phone and complete the data transfer. I'm back in business. Couldn't thank them enough.”
“Highly recommend checking here for phones before looking elsewhere. Great prices, great customer service. Even an unexpected extra discount for Valentine’s Day later this week! We were pleased with our experience buying a phone here.”
“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”
“Deshaun greeted us immediately and listened even as we got a little long winded on what we were looking for. Both my daughter and I got a new phone and he made sure we were each happy with the options we selected for our phones and accessories. Even after we made a choice and changed our minds, he was patient and explained the choices again. Deshaun was professional yet made the experience fun. I didn’t need to switch my phone along with my daughter but did because the option to speak with a human vs an automated service on an 800 # is worth a little extra a month. I will recommend his exemplary service to anyone who asks.”
10AM - 8PM
490 S 68th St, West Des Moines“Erica and Alonso are the BEST dynamic duo around! They very efficient and easy to work with. They even took the time to completely outfit my new phone with full data transfer, protective case + screen protector. Highly recommend 10/10! Thanks team!”
“Nicholas was extremely helpful! He explained our options and helped us decide on the best path. He even worked 45 minutes past closing to finish up and make sure everything worked and updated.”
“From start to finish, Brittany truly made my day better! I wasn't planning on buying a new phone that day, but Brittany made it an easy choice. Brittany took my needs into consideration and was respectful of my time. She was the ABSOLUTE BEST customer service person I have encountered in quite some time. She took time to explain things to me without wasting my time on things I wasn't interested in. Thank you, Brittany!! I truly love my new phone!!”
“I think the person who helped me is named Chad? He was awesome! He was super personable and cared more about helping me than selling a bunch of products. He looked for every possible deal and I was super satisfied with my purchases. Thank you!”
“Curtis was amazing at solving my problem with my new phone. He spent alot of time tracking down the issue while also accepting payments and selling new phones, all the while providing excellent service to all 3 customers at once.”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
“Megan did a great job of tracking down the phones we had requested, making sure the 2 showing in inventory were physically in stock.Phone setup and transfer was seamless, and she was very thorough to make sure we had all the things we needed prior to leaving the store.Thank you, Megan and US Cellular!”
10AM - 6PM
1517 2nd Ave, Des Moines“Fast and professional. I assumed the charging port was out on my phone and brought it in, the guy working realized right away that wasnt the issue and ended up walking out paying 1/3 of what i was expecting.”
“Thank you for your attention, I bought my iPhone 14 plus, they were very pleasant, they helped me with the payment plan. Ingrid is very attentive and helpful. She added a discount of 25 dollars for referring a friend, a highly recommended place.”
“Liz is awesome! She started my transaction last night stayed past close. Had to finish everything today. She saved everything and had notes for herself or others for my return. She is amazing and knows how to take care of customers! Thank you for being a Rockstar! If you want someone who will take care of you go see Liz!”
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
“When I went to Metro on Southeast 14th they gave me the best upgrade price on a Moto g 5G 2023 phone and the person that helped me get that phone was Curtis at Southeast 14th Street if anybody wants to get a upgrade go see Curtis at Metro PCS Southeast 14th Street and let him know pro Street glizzy or my real name Jacob Reimers sent you”
“I came in to look for savings on our Verizon plan and Calem found savings and also helped in setting up an upgrade on my phone. Great job! It was a pleasure working with him!”
“Gentlemen that owns the business is so friendly and knowledgeable. He was very accommodating too.I highly recommend him for repair and battery replacement in tablets, phones, and PCs. He works with Apple, Android, and Microsoft products.”
“Spencer made upgrading our Androids very easy. He listened to our needs and found the phones we wanted. Very knowledgeable!Though we live closer to Altoona we will keep going to this locale.”
10AM - 7PM
1800 NW 86th St STE 23, Clive“Karina is super friendly and professional. She explained the service plan thoroughly and even got me a referral discount. When there was an issue setting up my phone, she set up another phone and advised if there were any issues at all , that I could exchange it within 7 days. The entire process was simple and I truly appreciate how patient she was.”
“Myra was beyond helpful with my exchange. When the first mobile phone I purchased did not meet my expectations, she went out of her way to assist and find a phone that worked for my needs. She was on the phone with corporate for over an hour working through the issue. She was friendly and professional and I really appreciate her efforts.”
“Alex and Serena spent nearly 6 hours over 2 days with my wife and I fixing my wifes broken verizon account and getting one started for me during a service switch from straight talk all while juggling other customers at the same time. All the while, they conducted themselves with a friendly, positive attitude. I realize that our situation was extreme worst case scenario but my wife and I had such a great experience working with them. This isn't just how people should conduct themselves as professionals but as humans too. Thank you a thousand times over Alex and Serena. A++ service”
“Vey helpful. Better then the 1 on SE 14th. I went in & said I want to buy the Home Internet. And no questions ask or trying to talk me out of it like SE 14th store. I walked out w/my Home Internet. I highly recommend this store on Hubbell”
“Boost mobile helped me change my voicemail pin their the best phone company ever thanks to Davosha at this location ❤️ she's the best I recommend y'all to go to this store!☺️”
“I went into this store location to change my provider over to T-Mobile, upgrade my phone, and get T-Mobile home internet. I could not have asked for a better experience. Jordan took his time explaining plans, options and phones to me. He was incredibly knowledgeable and answered all my questions. Alicia helped me in setting up my new phone and home internet. She was super patient with me and explained everything to me. She made sure to hook me up with some big rebates. Hands down, best experience with a cell phone provider I’ve ever had. Super friendly and helpful crew!”
“The ladies here are wonderful and helpful. They always have a smile on their faces. I get in and get out within minutes. They have also made changes on my phone service without any difficulties. I appreciate their professional manors.”
“Amazing help and support. Sonny took his time to make sure we had the best deal for our new plan! The next day we were having port in issues and they fixed it no problem!!”