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October 2021
They really lack customer care skills. Some are very rude and mouthy not all are like that sometimes I get very pleasant customer service. What are ya gonna do ? Soak it up because a lack of options.
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October 2020
Absolutely awful! Working from home and kids need Internet at home for school and they think waiting 6 days to even address my outage is fine. Was told two days ago service guys would get ahold of me and nothing. Called them today and nothing.
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October 2020
We have had Windstream for 12 years and it's awful! Unfortunately we have no other options. We are without service several times a day. We a phone (necessary for service) and internet only and pay $100 a month. If you have any other options, take them!!!
