U-Haul Moving & Storage of West Side is noted for its extremely clean and well-lit location, with sparkling restrooms. The operation is well-run with well-trained, friendly, and helpful personnel. Staff members are super accommodating and patient, even when multitasking with numerous truck returns or while short-staffed. They are efficient at explaining processes, making first-time renters feel comfortable and confident. Customers report easy check-in and check-out, with service personnel being extremely helpful. The team is known for solving problems and being very kind, providing excellent customer service. They are able to accommodate last-minute changes, such as switching to a different truck size, and assist with practical help like hooking up trailers. The available equipment is in good condition. This location offers a smooth process for truck rentals and storage, making moves less stressful. The management team receives high praise for reflecting in the positive staff attitude.
Very clean and large location. Great customer service
December 2025
The staff are great. Happy. Answer questions and all around easy process.
October 2025
I had such a great experience, it was my first time renting a UHaul. Gianni was so fantastic and professional! Even helped me out when I accidentally left something in the van and had to come back. I would definitely go out of my way to come to this location specifically again next time!
