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December 2023 by beth younger
Credit Unions are truly the best. Especially Financial Plus (Ingersoll). The people at this branch are kind, professional, helpful, and always ready to do their best to help you as a member. This is an important distinction; you’re not just a customer, you’re a member. FPCU is the only banking institution I will ever use. They are the best!!!
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December 2023 by Mikhaila Greco
After calling two other FPCU branch locations, I called Ingersoll and reached Sandy. She was the only person I spoke with who was willing to help me try to find a solution to an account issue I was having. Not only did she find the solution, she was timely and extremely kind. Thank you, Sandy!
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December 2023 by Meg Husen
I want to commend Lea Carmona for doing an excellent job today handling my phone call. She stayed very professional and courteous - especially when my call was because of a huge mixup at FPCU and I'm furious with them. As upset as I am with FPCU, it's not her fault so want to recognize great service when I get it.
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December 2023 by Tony Adelman
Tricia was so friendly and assisted me quickly and efficiently in making my transaction over the phone.
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November 2023 by Betty Bleeker
Leah was a joy to work with. She's very patient , understanding , knowledgeable and has a great sense of humor. She put me in touch with Joseph, the manager, who called back immediately. He was also all of the above and quickly got my request fulfilled! Thank you so much. Fantastic kindness and efficiency all around!
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July 2023 by Bill Thyberg
Tellers were very helpful with getting on my account electronically ...
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June 2023 by Shannon Britson
The Ingersoll staff are so helpful and kind. They answered all of my questions and found a solution to the problem
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June 2023 by Stephen Williams
Sherri will be missed, always willing to help with a lovely smile much more than a bank clerk.
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November 2022 by Kevin Hacker
Had a great experience working with Diana! I would recommend trying them for your financial needs.
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October 2022 by Karman Hotchkiss
Super helpful and pleasant to work with. They take their time to really work through your needs.
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September 2022 by Stacy Bear
It’s refreshing to be able to talk to a real person who can handle your issues and provide assistance. Also to follow up when they say they are going to. I truly appreciate all your help Sandi!!!
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July 2022 by Kim Grove
Shauna is terrific! Knew exactly how to help us. She deserves 10 stars!
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June 2022 by Todd W
I worked with Diana Darland on an auto loan. The rates were spectacular and Diana was so helpful, professional, and charming. I love Financial Plus!!
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April 2022 by Michelle Ketelsen
Easy loan process with minimal effort on my part. Diana was wonderful to work with!
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April 2022 by Bill Pieper
Amaya and Shauna has provided excellent customer service, and always greets me with a smile! All the rest of the staff is super friendly and provides fast and easy service!
