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December 2023
After calling two other FPCU branch locations, I called Ingersoll and reached Sandy. She was the only person I spoke with who was willing to help me try to find a solution to an account issue I was having. Not only did she find the solution, she was timely and extremely kind. Thank you, Sandy!
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December 2023
I want to commend Lea Carmona for doing an excellent job today handling my phone call. She stayed very professional and courteous - especially when my call was because of a huge mixup at FPCU and I'm furious with them. As upset as I am with FPCU, it's not her fault so want to recognize great service when I get it.
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December 2023
Tricia was so friendly and assisted me quickly and efficiently in making my transaction over the phone.
