“I’ve used them twice for airport transportation and both drivers have been very pleasant and I was very happy with the ride and service. Booking was a little hard the first time but only because my address was wrong but we got it corrected and they even called me the night prior to be sure I was ok with a vehicle change.”
“I’ve been to this location twice and my experiences were both great. The car was very clean and provided a smooth trip. Jackie’s customer service was top notch she was very friendly and had us on the road quickly. Highly recommend!”
“I’ve used Enterprise for many years. My arrangements, pick up and drop off have always gone well. The East Euclid Avenue location is extremely convenient for me. The last two cars I’ve rented have had the service the engine light on for either all or the majority of pretty long trips. Pretty unnerving.”
“Reserved and used a rental car for 6 days in August, 2024. Customer service was great but they only had one car available for me to use which was a minivan, I am 1 person using the car so didn't need this type of car. Car was fine but I felt it was such a waste just me using it for my travels. Overall, good service and easy to find car in lot right outside of airport and rental counter.”
“Arrived at 10 PM and there was a brutally long line. One person working the desk for National, Alamo, and Enterprise. Lucky for all of us it was George. He said it had been just like that since 6:00. Knowing that, I was struck by his incredible customer service and positive attitude.
Waited a bit longer than usual, but was blown away at how George was treating every single customer. Huge kudos to George, but get the man some help Enterprise.”
5:00 AM - 12:00 PM
2661 NE 46th Ave, Des Moines“Fantastic service. They were prompt, called me ahead of time and arrived early. Even worked me into their schedule at the last minute. Seems a lot of the negative reviews here are pure B.S.”
“The people at Cummings Mobility were informative and helped facilitate my mother's first real outing since being confined to a wheelchair. I am so grateful to them for helping me provide this experience for her.”
“****Accidentally posted on car rental first ***Best experience customer service vise I’ve ever had! They really put my needs first! I rented a f 250 for a week and they took care of the mileage for me! 1000% would recommend to everyone I talk to!!!”
7AM - 11PM
5800 Fleur Dr, Des Moines“First rental car experience and it went very well. Very friendly service. Even gave me options on vehicles. VW Tiguan was a great ride especially since I ended up driving in a bad storm.”
8AM - 10PM
5800 Fleur Dr, Des Moines“I'd previously had a couple of negative experiences with Budget and was about to write them off when I came across the fine people at the Des Moines Airport facility. They were all very friendly and professional. The silver-haired, blue-eyed female attendant (sorry, I didn't catch her name) who helped me, went above and beyond the call of duty when I needed to change vehicles because of the intense, tornado-filled storm that was passing through. Thank you! Due to her professionalism and kindness, I will most definitely be back!
~mj”
8AM - 10PM
5800 Fleur Dr, Des Moines“When we got to the Des Moines airport the line of 12 people in front of the wife to get a car. Line moved fast enough. Got a red Mitsubishi Outlander. Wife hated the shift lever. Otherwise, didn’t have any issues with the car. Loved having the back up camera and the SiriusXM radio. No morning talk shows, no commercials. Easy enough returning the car also. No extra charges so far. Rented the car June 20 to 25.”
8AM - 10PM
5800 Fleur Dr, Des Moines“Desiree is the GOAT!! I travel there at least 2 times a month and she always has a smile and the best customer service.. like legit customer service! She ALWAYS comes through!”
8:30AM - 4PM
5800 Fleur Dr, Des Moines“I got into town a bit early and was able to pick up my vehicle a day early with no issues. Take the other negative reviews with a grain of salt, the staff is friendly and responsive, location is convenient and vehicles are fine quality. Will definitely use again next time I am in the area.”
“Des Moines Rental Car provided a smooth rental experience. The staff was friendly and efficient. The car was clean and well-maintained. Competitive rates with no hidden fees. Highly recommend for a hassle-free rental experience!”