{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Guys this is the hot set up . First it’s Enterprise and their fleet of cars , second the staff is small but mighty ; I saw more than one employee multi-task. Third they know their business and customers, like I said a well kept Des Moines secret .
I cannot tell you how flattering it is to be greeted by my name . I use them frequently but pretty much it’s the same all round . The downtown shop is the place to rent a car .”
“Des Moines Rental Car provided a smooth rental experience. The staff was friendly and efficient. The car was clean and well-maintained. Competitive rates with no hidden fees. Highly recommend for a hassle-free rental experience!”
“I’ve used them twice for airport transportation and both drivers have been very pleasant and I was very happy with the ride and service. Booking was a little hard the first time but only because my address was wrong but we got it corrected and they even called me the night prior to be sure I was ok with a vehicle change.”
“Reserved and used a rental car for 6 days in August, 2024. Customer service was great but they only had one car available for me to use which was a minivan, I am 1 person using the car so didn't need this type of car. Car was fine but I felt it was such a waste just me using it for my travels. Overall, good service and easy to find car in lot right outside of airport and rental counter.”
“Over-billed me. I returned the car at 5:23 a.m. Just got emailed a receipt that says I returned the car at 10:51 pm. They charged me for an extra day that I didn't have the car and now nobody will answer the phone. I've called multiple times and waited on hold and they just keep hanging up the phone on me. Total scam. Be careful when you return the car. Don't trust anybody. Demand a receipt right then on the spot.
Reservation # 1366154078.
Update: I spoke to customer service in the morning and they refunded me promptly”
5:00 AM - 12:00 PM
2661 NE 46th Ave, Des Moines
Car Rental
“Fantastic service. They were prompt, called me ahead of time and arrived early. Even worked me into their schedule at the last minute. Seems a lot of the negative reviews here are pure B.S.”
“The people at Cummings Mobility were informative and helped facilitate my mother's first real outing since being confined to a wheelchair. I am so grateful to them for helping me provide this experience for her.”
“****Accidentally posted on car rental first ***Best experience customer service vise I’ve ever had! They really put my needs first! I rented a f 250 for a week and they took care of the mileage for me! 1000% would recommend to everyone I talk to!!!”
“First rental car experience and it went very well. Very friendly service. Even gave me options on vehicles. VW Tiguan was a great ride especially since I ended up driving in a bad storm.”
“I'd previously had a couple of negative experiences with Budget and was about to write them off when I came across the fine people at the Des Moines Airport facility. They were all very friendly and professional. The silver-haired, blue-eyed female attendant (sorry, I didn't catch her name) who helped me, went above and beyond the call of duty when I needed to change vehicles because of the intense, tornado-filled storm that was passing through. Thank you! Due to her professionalism and kindness, I will most definitely be back!
~mj”
“When we got to the Des Moines airport the line of 12 people in front of the wife to get a car. Line moved fast enough. Got a red Mitsubishi Outlander. Wife hated the shift lever. Otherwise, didn’t have any issues with the car. Loved having the back up camera and the SiriusXM radio. No morning talk shows, no commercials. Easy enough returning the car also. No extra charges so far. Rented the car June 20 to 25.”
“Desiree is the GOAT!! I travel there at least 2 times a month and she always has a smile and the best customer service.. like legit customer service! She ALWAYS comes through!”
8:30AM - 4PM
5800 Fleur Dr, Des Moines
Car Rental
“I got into town a bit early and was able to pick up my vehicle a day early with no issues. Take the other negative reviews with a grain of salt, the staff is friendly and responsive, location is convenient and vehicles are fine quality. Will definitely use again next time I am in the area.”
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
Car Rental
“During an unexpected car accident Austin at the Euclid Ave location in Des Moines, Iowa was extremely helpful and exceeded my expectations , we had the rental car for 2900 miles over two months, during that time he went over and above from what I would expect from a rental car company. We returned the car after hours on Saturday and got an very unexpected call from Tramel on Sunday while the location was closed just to let me know there were no concerns with the car and everything was taken care of as far as charges. I have rented cars for travel in the past many times but never had a positive experience as this was. Thanks again to Austin and Tramel.”