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“Corey helped us through an upgrade and we couldn't be more pleased with the experience. First time leaving a phone store in a good mood. Thanks Corey! Best experience. He was knowledgeable and happy to help.”
“Derick Jackson was so helpful my phone got shut off due to family reasons and he helped as much as he could while I was working with limited funds great experience”
“We went in today to add a line to our plan and upgrade my parents phones too. Samuel went over and above to help us with what we needed and listened to our questions or concerns. Thanks so much for spending the afternoon with us! We absolutely love our new phones!”
“We have older equipment and a small office, and RK Dixon is great at doing tech support over the phone to make things work! Mary was really patient with us figuring out our issues, and other employees have also been quick to respond when we need it.”
“Travis did an excellent job at getting me set up with a new phone about a week ago, and solving a minor problem that I had with contacts just today. Excellent service!”
“My dog broke my phone screen and it was so hard to get the information out of it to the new phone. I told Isaac I was not tech smart and he helped me move everything over to my new phone plus he was waiting on other customers while dealing with us. I want to say thank you to him again and I really appreciate you ❤️. I have had bad experiences with other stores but this store has always been great. Thank you all”
“We needed internet because our school provided internet was ending. Called them they came out that day and we didn't owe anything until the end of the month. Blew my mind same day internet was a thing.”
“Maricela provided an outstanding customer experience while helping us set up our new account today. From the moment we started working with her, she was extremely knowledgeable, professional, and thorough in explaining every step of the process. She made sure we clearly understood our options and took the time to answer all of our questions without ever making us feel rushed.
What truly set Maricela apart was her willingness to go above and beyond. She repeatedly took the initiative to present our requests to her manager and advocate on our behalf without hesitation. It was clear she genuinely cared about helping us find the best possible solution and ensuring we left satisfied.
Her professionalism, patience, and dedication to excellent service made the entire experience smooth and positive. Employees like Maricela are a huge asset to your company, and she absolutely deserves recognition for the level of service she provides to customers.”
“I really hated the fact of going back to mediacom due to prior experiences years ago, but since they've added/rebranded the Xreme section, I've had nothing but amazing customer and internet service. They keep up with dual bands and wifi 6. A little pricey but the internet speed soothes that wound.”
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“Much Thanks to the manager Austin and his staff. Everyone was friendly, helpful, and professional. I had specific needs and Austin got me squared away quickly. After being a Verizon and Xfinity customer I’m happy to be with T mobile now with Austin as my go-to guy.”