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January 2024 by Tina Allen-Abulhassan
Kudos to Lucy Herrod in housekeeping. I noticed my mother‘s room has not been swept or mopped for a long time, and I kindly asked to use the broom to sweep under the bed. Lucy went over and beyond to sweep and mop the room.She said she only works once a week. I appreciate her time and effort to happily and gracefully accommodate my mom’s room on the spot.Thank you,TinaGladys, Allen’s daughter
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January 2024 by Cindy Peo
My brother is a resident at the Willows facility. The staff is always attentive and kind to him. They encourage him to engage in social activities, and he has made friends here. It’s a small more cozy facility that is rather homey. He has made it his home and is happy here.
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December 2023 by Phil Fyffe
My Mom has been at Life Care Center of The Willows for the past 18 months. The care that she has received has been top notch. The staff, at all levels, are very professional and attentive to the patient and family needs.
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October 2023 by Frank Hrivnak
Very caring staff, clean environment, good menus, just a good place all around. I would go to that facility if I needed too. They are doing well taking care of my brother.
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July 2023 by Haley Bramwell
I love Life Care Center of The Willows for its staff. The staff there really banded together when covid struck, and stuck it through this whole time. Everyone looked out for each other and the residents and their families. Which was a much needed support system in a horrific time.I have enjoyed getting to know all of the different staff in different departments. I can confidently say that everyone tries their best and from their heart, to give the residents a good end of life, or short term stay experience.I love how everyone here just meshes together and looks out for each other, like a small-big family. It really is a beautiful experience getting to see everyone work hard in making things better for each other.I can also say that I love the atmosphere here. And I love getting to watch my co-workers and residents flourish in a good environment.The world may be tough right now, but we can pretend it's not at The Willows.
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July 2023 by E.lvira Rolek
Staff are very helpful and pleasant. However there is a shortage of staff. Sometimes we had to wait a little too long.The therapist are very good, helpful and know how to treat patients. I would recommend The Willows to my friends.
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July 2023 by James Armstrong
Very friendly atmosphere just like Home the staff is excellent best I've seen in a long time they really care I really do
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April 2023 by Kimberly Jackson
There are 2 precious women that work really hard in this Facility, they are truly priceless Queens. I honor them both Chanda Paulsen and Nicole Greiger !!! I would love to work with them, they are truly a blessing to the patients, I salute you both !!!
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February 2023 by Diane Emerick
The Willows has been a blessing to my Mother and the staff is very helpful kind and caring She just had her birthday and they were very helpful in helping set up a small get together for this special occasion and made her feel special Thank you Willows and staff
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February 2023 by Lisa Jones
My Dad was admitted from Munster Community Hospital to Life Care Center of the Willows for rehab after hip sugery. Life Care Center of the Willows is an absolutely HORRIBLE facility. Due to the negligence at this facility my father became malnourished and dehydrated to the point he went into renal failure. My family and I tried to remove him from there, and the staff would lie about him to deter other facilities from taking him. We ended up having to call 911 in order to get him out, and they even fought us on that. Unfortunately, my dear, kind, wonderful father ended dying in hospice two weeks later. There was nothing more that could be done for him. PLEASE don't put your loved one in Life Care Center of the Willows!!!
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February 2023 by Nancy Kane
The place looks great on the outside! Very nice when you walk in. Everyone is friendly and polite. Rooms are a bit outdated. But for the most important part is the care shown to our loved ones. Staff is very helpful to patients and take time to listen to their wants and needs independently. Seems to me they all take great pride in their jobs. Thank you and keep up the great work!! Physical therapy also explains everything to families to help them understand the why of each exercise.
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February 2023 by Melinda Gilles
My dad came to Life Care for rehab after a stroke. He needs a lot of special nursing care to due complications from the stroke and his diabetes. Life Care has been amazing. His therapists have all been great and helping him to work hard towards recovery. John, his afternoon nurse, is very attentive and does a great job explaining exactly what he's doing and why. He has been a God send to our family. It is so nice to see the same caring and smiling face every day and know my dad is well taken care of.
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January 2023 by Catherine A.
terrible. Broken beds, , not keeping up with patients' meds, pitiful food service...very little fresh food. Long waits for the call button. Callous attitudes towards patients suffering. $11,000 dollars a month to suffer and beignored.
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January 2023 by Megs Hodges
My father is finally happy somewhere!!! The staff is super friendly. The rehab staff is the best, they have really helped my dad out!! Thank you!!
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November 2021 by Coco
The residents at the willows are well taken care of I notice this everytime I come and volunteer at the facility. While it is a smaller facility and not as fancy as the others-it is more like home. Each staff member gets to know each resident inside and out making it a one on one experience where everyone feels valued. From housekeeping, nursing, management to kitchen staff everyone comes together to care for the residents and it shows.
