“I only have one prescription that I have to take daily, so my interaction is minimal with the staff. Since I've been taking this medicine for about a year now, they finally suggested that they could send reminders to the doctor that my RX is up to be renewed so that I don't have to call the doctor's office myself and now the pharmacy sends me a text when my RX needs to be refilled and another when it is ready for pick up.However, a couple of times that I have received a text and they say it is ready and that they close at 7pm, I have got there at 6pm and they were closed already. Today was one of those days”
“I cannot say thank you enough to the pharmacy manager, Heather!! I have been unable to get my CGM prescription after an insurance issue with new year coupled with being sent to a super busy, short staffed Walgreens. It's been 2 weeks, days of fruitless phone calls (2 hours on hold only to get disconnected by the other Walgreens multiple times) along with corporate telling me there was nothing they could do. In a matter of 5 minutes, Heather was able to transfer my prescription to her Walgreens and get it all handled and ordered. Having covid currently (needing to check my blood sugars more than ever), I have never felt so helpless in getting what I need. I understand how rough it is and that pharmacists are completely overwhelmed right now. I am just so thankful for Heather saving the day! I just wanted to give some kudos!”
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200 S Harrison St, Shelbyville“The pharmacy was extremely busy, however the staff were very efficient as well as professional.I received very good customer service & assistance. It would be nice if the store were bigger as well as the parking lot. It is very difficult to get out of parking spot due to it being so small. Overall the pharmacy is doing an excellent job.”
“Raised in Phoenix I started my loyalty to Kroger at Fry's. When I relocated for the Army I could always find my hometown store, King Soopers, Dillons, or whatever they were called. The Shelbyville, Indiana Kroger's is the only one in Indiana that has the same feeling of familiarity that I share whether it's Colorado, Kansas, Arizona or any other locations I've visited. Keep up the good work!”