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“Took a set of batteries we thought was bad they tested and said they could charge them but they wasn’t bad definitely saved us 300+ we took them home and brought them up on a charger and they worked just fine. Glad to know they won’t take advantage of you and sale you something you don’t need”
“My experience was a telephone conversation with CS Representative, Summer, and her CS skills were excellent. Summer was quite helpful and knowledgeable ...and for this, I give you a 5 star rating.Thank you.....Rebecca Floyd”
“Great customer service! Very helpful and did not have to wait a long time for service. Knowledgeable about the products as well. They did not try to sell me something I didn’t need for the upcharge!”
“Very friendly and very helpful, did not have the part called sister store to help us get the part. Being out of town not having lights would have been bad. But they really helped us.”
“Great staff all the way around. Much more sociable and local and helpful than the guys next door at that AutoMoan, er uh AutoZone. Prices are generally a little lower than AutoZone too, BUT in Charlestown, it comes down to the local staff and O'Reilly's is the place to go for that!”
“Convenient location on the main road through Jeffersonville of 10th Street and closer to the I-65 interchange. Wish it was better lit in the parking lot and the outdoor signage because we were uncertain at first if the business was still open around 7:15 PM on a Wednesday night. Staff were friendly and the store was easy to navigate to get our item, check out, and be back on the road.”
“I feel like there are a lot of businesses now that just want to suck people dry financially. But this place looked at my phone when I needed a new battery to recover pictures of my newborn, and they did not charge me at all when they found out it was not a battery issue. They were very kind and helpful, and I appreciated it so much!”
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“Came in today to purchase a new head light bulb. Ended up replacing both. Also upgraded to the higher quality brighter bulb, and the guys helped do the install!!!! I am a happy customer and feel much safer on the road, thank you so much OReilly!”