“I feel like there are a lot of businesses now that just want to suck people dry financially. But this place looked at my phone when I needed a new battery to recover pictures of my newborn, and they did not charge me at all when they found out it was not a battery issue. They were very kind and helpful, and I appreciated it so much!”
8AM - 5PM
1510 Production Dr, Jeffersonville“Took a set of batteries we thought was bad they tested and said they could charge them but they wasn’t bad definitely saved us 300+ we took them home and brought them up on a charger and they worked just fine. Glad to know they won’t take advantage of you and sale you something you don’t need”
“Came in today to purchase a new head light bulb. Ended up replacing both. Also upgraded to the higher quality brighter bulb, and the guys helped do the install!!!! I am a happy customer and feel much safer on the road, thank you so much OReilly!”
“My experience was a telephone conversation with CS Representative, Summer, and her CS skills were excellent. Summer was quite helpful and knowledgeable ...and for this, I give you a 5 star rating.Thank you.....Rebecca Floyd”
7:30AM - 10PM
2124 E Spring St, New Albany“Great customer service! Very helpful and did not have to wait a long time for service. Knowledgeable about the products as well. They did not try to sell me something I didn’t need for the upcharge!”
7:30AM - 10PM
3010 Preston Hwy, Louisville“Based on prior experiences, I don't normally ask for advice/help at auto stores, but in my one time of actual need Anne was there for me! She really went above and beyond. While she may not think it was much, she made all the difference. I sincerely want to thank her for all her time and effort!”
7:30AM - 10PM
4156 Taylor Blvd, Louisville“Car broke down a block away. Walked to the store this afternoon. Not only did they offer a battery jumper device to get the car started and to return to buy a new battery, they helped us discover that the issue wasn't the battery. Each employee spoke with us. One in particular drove his personal vehicle to our car to assist us when the jump device didn't work. He personally inspected under the hood and determined it was a misfire. Battery ok. Sensors old.”
7:30AM - 10PM
5607 Preston Hwy, Louisville“Took a little bit of time to get checked out due to a language barrier to those in front of me but everyone was friendly and I got what I needed at a decent price for the crazy prices these days.”
7:30AM - 10PM
4160 Bardstown Rd, Louisville“I was looking for a part for my car, and the young man who was working the counter went above and beyond to help me. this store will be my choice for parts in the future,”
7:30AM - 10PM
3700 Dixie Hwy, Shively“I ordered incorrect rotors from my local store, totally my fault- I didn't verify the correct diameter before purchasing- but was able to exchange them hassle free at this location!”
7:30AM - 9PM
2000 W Broadway, Louisville“Had to buy a new battery. 7° and my old battery died . They were very helpful and had exactly what I needed. The store is clean and neat staff friendly and knowledgeable. I prefer O'Reilly over auto zone !!!!”
8AM - 4PM
3904 Produce Rd # 101, Louisville“Friendly staff with great customer service. My daughter tagged along with me and snacked on a employees popcorn with him while we waited for our battery. Great prices, fast service and will highly recommend all to turn to worldwide for your battery needs.”
7:30AM - 10PM
1564 E 10th St, Jeffersonville“Convenient location on the main road through Jeffersonville of 10th Street and closer to the I-65 interchange. Wish it was better lit in the parking lot and the outdoor signage because we were uncertain at first if the business was still open around 7:15 PM on a Wednesday night. Staff were friendly and the store was easy to navigate to get our item, check out, and be back on the road.”
“I went to Batteries Plus to replace a car key fob and this Batteries Plus in St Matthews station was fast and quick. Their prices were good first time and this time no charge. So my son asked get something else. Gone for other batteries and will go back and will go if I need phone fixed too. Thank K P”
7:30AM - 10PM
5213 Dixie Hwy, Louisville“I used to go to AutoZone all the time for my parts until I recently realized that AutoZone doesn't have the parts for my car majority of the time and I've noticed that the price difference is definitely better at O'Reilly's. So if I don't need to end up leaving without the part I came for by going to O'Reilly's and I save a few dollars here and there seems like a no-brainer to me. Thank you O'Reilly's for always being one step ahead of the competitor.”
“Very friendly and very helpful, did not have the part called sister store to help us get the part. Being out of town not having lights would have been bad. But they really helped us.”