First Federal Savings Bank

Most Recent Comments

• January 2024 by Mary M.
  I've had my mortgage here for over 10 years and these are the most unwelcoming difficult people to deal with. It's a small town bank, but they literally suck. The person that I dealt with named Julia is the most horrible mean individual that I've met in a long time. She's arrogant and nasty, and she will act as if you're nothing but a piece of dirt. If I knew about that to begin with, I would've avoided this bank, like the plague.
• January 2024 by Johnny G
  One of the most crooked banks, you pay a mortgage payment take your payment and then say you didn’t pay it. Crooked
• February 2023 by Ginny Morgan
  This bank is a joke! I will never recommend anyone here they like to charge you $30.00 fees within an hour to 2 hours of going negative and the stm is down ALL the time even if you get the money in the nightly deposit with the atm being down and the bank being closed they still charge a $30.00 even though you put the money in then when you call them and call them out on it several times I was told they're taking notes that they're not doing it anymore even though it's their fault I can't wait to close my account with them and take my business elsewhere if I could give them 0 stars I would!
• November 2022 by Tiffany Anderson
  I just wanna say a gigantic thank you to Dana. She helped my mother with a misunderstanding, that was very detrimental to us. She took great care of my mother when she had a big meltdown( which was expected due to the situation that happened) she’s calmed her down. God Bless you Dana!
• April 2022 by Leonard B.
  I was very upset about how I was treated, I had a mortgage for 17 years and for the first 15 had no problems but once covid hit and I had to be a couple weeks late they absolutely were relentless and unforgiving. I know the employees were only doing there job but I was made to feel less than even after 15 years of always paying on time so would recommend not using First Federal
• December 2021 by Russ Taff
  We have banked with First Federal for many years and could not be happier. Everyone has always been polite and professional. The few times we've had a problem it has been taken care of quickly.
• August 2021 by Dainon Hodowaniec
  If I could give them less than one star I would. My wife has never been so disrespected and diminished. We were going to go through their loan department for our new home, and we constantly given the go around. Every week we would receive a phone call contradicting what we were told the previous week. All we wanted to do was apply for a loan and have the land we owned appraised. There was always some new obstacle that we were previously told was not an issue. When we were given a way around this obstacle, we were told she was busy and would call back in a week to handle it. A week would go by and we would be told that she “ABSOLUTELY never told us that.” I have never dealt with someone so unprofessional. The woman from the loan department has absolutely no idea what she is doing. My wife felt discriminated, and we are in shock that their loan department had the audacity to speak to her this way. We were looking for a new lender, as our previous contact is retiring. We have decided to go elsewhere. Goodbye First Federal.
• February 2021 by Victoria Gerbasich
  Called to see if house payment went thru—- was treated very professionally. Evidently mail is delayed somewhere. Will keep checking.
• November 2020 by Dana Looney
  They are so nice and give you a free gift for joining there bank!
• July 2020 by Rochester Homes
  Doing business with those institutions that support the area is vital to our community. Dealing with people who you know and trust is why Rochester Homes relies on First Federal Savings Bank for its business banking. They are a valued and trusted partner and we are glad that you are here.
• January 2020 by Robert Owen
  Been good to me and my family when I was Let go from my job. Especially with the loan department and Stacie Redinger
• December 2019 by mitch mileusnic
  Wonderful bank. I would refer them to anyone i know for all their needs
• January 2019 by Misty Menis-Kyler
  I have been banking here for years and am currently out of country. Every time I have called I have always been treated extremely well and they have always been very helpful. A cheerful staff.
• September 2018 by Kendal Whitford
  I've been with this bank for a year and recently moved away. I called because my account became ”restricted” due to an online order mixup. The lady was VERY rude and not helpful at all. She just kept saying I should know my balance and I don't have enough money for the order. I asked to have my account closed she said I had to come in. I explained I live hours away and she said write a letter and then HUNG UP on me. Very unprofessional and I am seeking a supervisor to speak to.
• August 2017 by Michelle Breyfogle
  Friendly customer service. Easy online Banking system.