I just wanna say a gigantic thank you to Dana. She helped my mother with a misunderstanding, that was very detrimental to us. She took great care of my mother when she had a big meltdown( which was expected due to the situation that happened) she’s calmed her down. God Bless you Dana!
December 2021
We have banked with First Federal for many years and could not be happier. Everyone has always been polite and professional. The few times we've had a problem it has been taken care of quickly.
February 2021
Called to see if house payment went thru—- was treated very professionally. Evidently mail is delayed somewhere. Will keep checking.
We are considered to be a leading mortgage lender in Indiana and take pride in being a full service bank that offers mortgage lending, commercial lending, deposit products, financial services and insurance services.
Our mission statement says it very well: First Federal’s mission is to serve our customers with the newest, competitively priced products delivered to them with state-of-the-art technology; to provide to all First Federal Family members a favorable working environment with reasonable compensation and benefits; and to treat all customers and First Federal Family members in the manner that all would like to be treated.”
“We don’t want to be the biggest bank, just the best.”