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10AM - 6PM
326 IN-930, New Haven
Mobile Phones
“Phillip is so great at what he does! Helped me choose a phone right for me, was patient, kind and knew exactly what to do, and of course, that made the process go so much faster. Also, while I was waiting for everything to download, he helped an older gentleman, guessing passwords, setting up new ones, even talking to his wife on the phone ?Phillip is a great employee and especially, a good man!”
“I find that their staff of people are quite knowledgeable and up to date what is needed to fix my ipad. THANK YOU FOR YOUR OUTSTANDING SERVICES. I enjoyed the customer's interaction in understanding what needed to be done. THANK YOU FOR THE JOB WELL DONE”
“Wonderful visit to Verizon today jay has given me the best service I’ve ever got at Verizon I highly recommend talking to jay. I’ve been at all ftwayne Verizon and this is the best chapel ridge or New Haven ask for jay for best service.i think I would have left Verizon if it weren’t for jay!?”
“It is my sons birthday and Daniel the sale rep really helped be save money and discounts on my bill overall. I got a new iPhone 14 for my son. Very kind and understanding. He really help me get the most for my money. Thank to him and thank to Verizon.”
“The employee on Saturday, March 1st was so professional. He knew exactly what to do to fix my phone. So friendly too. Highly recommend this store to others!!!”
“I visited the store to upgrade my Phone. Gentleman was awesome! He answered all of my questions and gave information on additional products that I may be interested in following up on later. It was a relaxed and very enjoyable experience.”
“Noah was very helpful in getting me an upgrade and even helped me get a better rate than what I had! So helpful and very professional, really knew his stuff, definitely recommend this AT&T over all other Fort Wayne locations!!”
“Nick was soooo helpful! He even walked me through all my options. Asked if I needed anything else. He's a good guy. Even stayed after the store closed to get my set up done. Thank You Nick!”
“I recently visited State location and had a fantastic experience. The staff was incredible knowledgeable and helpful. Additionally, they set up my new phone quickly.”
“Very great customer service. Very fast! Thought I would be there for an hour got me done quicker than that. Definitely recommend if trying to get phone repaired!”
“My experience was wonderful, the guys were very helpful, warming and welcoming. I advise anyone to go to this boost Mobile store, in Fort Wayne ,In .Mr.Collin and Mr. Rohith.P ARE THE BEST IN TOWN.”
“This has been my store for the last 4 years. I have a pretty big family plan. The price is right. It's not too bad when you need to add a new line. Also, this location is never too busy, so I can get in and out quickly when I need to get a new phone or change a setting.”
“Been doing business here since 2016. Always friendly, great customer service and fair prices. We have both sold phones, bought phones and had our daughters screen repaired here. Never pushy with sales and always helpful in finding a model that meets the needs we are looking for in a phone when we upgrade. To the owners, Thank You for always taking good care of us and my wife couldn't be happier with her new phone.”
“I received a call from a representative from T Mobile regarding changing out my Sim card. Considering I don't use T-Mobile for my cell provider, I was surprised to have gotten his call. I told him I was more than happy with my provider Boost Mobile. Then I went to my regular Boost Store to speak to an associate regarding that call. The gentleman at Boost explained to me that several people have received the same calls from representatives. I am so thankful the Boost Store associate took the time to explain that this is T-Mobile's attempt to fool Boost customer's into switching carriers. I have had my Boost account for years and I consider Boost, and the local store associates; to be convenient and always helpful. Shame on T-Mobile for their tactics and dishonesty.Thank you,A loyal Boost customer. :)”
“Most likey best customer service in town. The coliseum blvd store started us but I regret not going to the Pontiac Mall location instead! Coliseum store gave us little to no info about the plan/service issues we could experience. Anyhow Layan (boost rep) was VERY knowledgeable and informed me about things that the coliseum employees didn't! Any further transactions ie: warranty, insurance, upgrade, or accessories will be bought/dealt with through the Pontiac Mall location”
“Boost mobile service was excellent when they 1st came out years ago with $50 unlimited talk text and better,cheaper with great customer service now! Keep up the good work”
“Our experience today was extremely smooth thanks to all the associates. Nick, Mal, Jeremiah, and Trace all contributed to our smooth transfer and kept us engaged the whole time we were in the store. Keep up the great work and we will continue to be returning customers to T-Mobile!”
“I love Voicelink! Took my grandson's phone to fix cracked camera screen. Tech replaced one of the other cameras. When we came to pick up phone, I was prepared to pay for everything, and he just charged me for the camera screen repair. Great, fast work and excellent customer svc...”
“Had a problem with my phone crashing. Staff was amazing and stayed with me through the whole process of transferring my data to my new phone. My new favorite store.”
“Jaden said “ Hello” which Verizon could not do! Couldn’t even get a wave or a head nod from from Verizon. Jaden was knowledgeable friendly and knew his craft. You could tell he didn’t see this as a job. He comes to work to work. He needs promoted with accurate pay promptly. Or I can’t promise our company won’t come and try to take him. People like him are hard to find if you don’t hold onto him somebody else will pull him from your store. Guaranteed. He’s a miracle in motion you better hold onto him.”
“I recommend this place 100% great service, store was already closed and the nice gentleman let me in so I can connect my phone, then gave me a discount! I left very happy and satisfied 5 stars! 10/10”
“Darell fixed my iPhone 6s plus within a hour and fixed my daughter galaxy port in few minutes very helpful, professional & knowledgeable. If you have any questions, he is the person to ask”
10AM - 7PM
2037 Broadway Suite B, Fort Wayne
Mobile Phones
“The Cricket store on Broadway St in Fort Wayne is amazing! Store manager, Francisco, is very friendly and a real techy! Highly recommend this store.
Chuck”
“I had to get my phone reset because I was having problems with it. After the reset I continued to have problems with it so I took it to Metro PCS on Broadway Street in Fort Wayne. There I met Frank and Alondra who were extremely helpful and very nice to deal with. Frank took my phone and within a few minutes had all my problems fixed for me. Both him and Alondra deserve a raise as they're very friendly and wonderful to work with.”
10AM - 8PM
1014 E Coliseum Blvd, Fort Wayne
Mobile Phones
“Guys I'm not even kidding when I say you HAVE to go to this store! Jessica and Miranda are amazing! Jessica listened to everything we were needing and wanting even down to the amount we could spend and couldn't spend. She was amazing thee absolute BEST CUSTOMER SERVICE my husband and I have EVER HAD! Don't believe me then go check them out! You will leave with a smile on your face!”
10AM - 7PM
3130 E State Blvd, Fort Wayne
Mobile Phones
“Best customer service in the business! Not only did Robert resolve the issue I was having with my account but he taught me a few things also. I'll never go to any other cricket store.”
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“I've been having trouble with my cell phone for some time. After spending literally hours on the phone with AT&T tech support, I gave up and came to Brian in the New Haven store. Brian spent 5 minutes with my phone and got it working againThanks Brian!”