I had a gentleman named Orion assisting me in transferring providers and getting a phone upgrade. He had me sold on TMobile as being my new provider after the first few sentences of our interaction. 5 stars on the customer service alone ?
June 2023
Dupont Road location was an A+ experience. We arrived looking to switch from Verizon, and Thomas and Chris made it super easy to change carriers, upgrade our phones, and add a line. They were both extremely helpful and competent from the second we walked in.
May 2023
I was sitting in that goofy little store for four hours waiting for my ICloud to transfer over, and I was treated like I was some of the co workers best friends. It was an enjoyable experience, Chris Kieanna and Auguste are great!