“Moto G phone battery was swelled up and needed to be replaced. Called CRP, they ordered the replacement battery, had it the following day. We took the phone to the store, they replaced the battery in 60 minutes as promised.Price quoted was reasonable and we are 110% satisfied. Highly recommend!”
“This verizon store is inside the mall and we had excellent service. Pierre was extremely helpful and assisted us in every aspect of switching over and even stayed late to help us. Staff were cheerful and knowledgeable. Also being able to have a conversation while getting service was a nice touch! Would definitely recommend!”
“The guy was super helpful and pretty amazing. He taught me more and explained more than the person that sold me My phones. This will definately be my store because of the worker.”
“Absolutely the best place hands down in fort Wayne. Those who aren't in the areas have no clue. Eric is the absolute ultimate power when it comes to this game. Rinse and repeat. Don't go anywhere else, if this is a 25 week wait, do it. It's worth it on every angle.”
“I do love shopping at Target and I love the free drive up feature. It's so convenient. I do wish they keep stocking my favorites so I don't have to shop elsewhere.”
“Dave is the best!! This store is the best one to deal with. I never have any issues with making payments, purchasing anything. If I have a problem Dave always makes sure I'm taken care of. Hands down the best aarons store ever. And Dave is the best ever!!!”
10AM - 8PM
1014 E Coliseum Blvd, Fort Wayne
Electronics
“I was in there this morning and the guy helping couldn't have been nicer and more helpful. I had a broken phone and I was able to buy a new phone and with his help transfer the data over. He was patient and nice and exactly what I needed!”
“This store was great and my “new friend” Jon was fabulous! He knows his stuff and listen to what we needed and made our purchase easy and smooth. When in Fort Wayne, use this store!”
“this store was very helpful when I went into the store. the store manager was a great person to work with when going back to Cricket Wireless. the was very welcoming when I walked into there store”
“We have been customers since 2015 and he fixed countless of our phones. Always been fast and great with us. We only go to him and since he relocated we followed him and we will continue doing business with him. Highly recommend !!”
“I came in this evening and Stephanie got me all hooked up with a new iPhone with a new line out the door with the quickness!!!!!!!! She was super nice and friendly. 10/10 highly recommended!!!!”
“I had to get my phone reset because I was having problems with it. After the reset I continued to have problems with it so I took it to Metro PCS on Broadway Street in Fort Wayne. There I met Frank and Alondra who were extremely helpful and very nice to deal with. Frank took my phone and within a few minutes had all my problems fixed for me. Both him and Alondra deserve a raise as they're very friendly and wonderful to work with.”
“I live out of town but had to make a return here after I realized I went with the wrong iPad purchase days later. The manager on duty fixed a problem with my return and all was well. Sometimes we need physical stores to handle our problems at ...with people to intercede. What more can I say.”
10AM - 7PM
2037 Broadway Suite B, Fort Wayne
Electronics
“This store is very helpful I had to come here to get my stuff transferred because on the cricket retail store on Pettit the manager names Martel was not helpful && was just mumbling stuff under his breath but thanks to Karla && miguel in cricket wireless on broadway they were very helpful thank you guys I’ll be there next time .!!!!!”
11AM - 7PM
10025 Lima Rd, Fort Wayne
Electronics
“I received the best customer service from Kyle the manager today. He had to deal with a difficult customer while I was there and he handled it so professionally. Kyle was very helpful and got all things handled for me”
“Aubrey was extremely kind and helpful when I had questions about my phone. This was my second experience with Aubrey and her kindness and happy smile stayed the same. I will go out of my way to come to this Illinois Rd location as long as she is there”
“Great place! Twice I've bought a new record player with a faulty stylus and twice they've helped me out! The man that helped me remembered me from years earlier, which was super nice :)”
“Always a great experience at this Gamestop. They always have a nice selection of collectibles for popular anime series, pop culture movies, & video games (new & retro).”
“Had to have our very old dryer repaired. This was during the beginning of the pandemic about 2 years ago. Had a hard time finding someone to come out. The repair man from Sandpoint was very knowledgeable and friendly. I was expecting the cost to be higher than it actually was. I am in need of replacing the dryer now and I plan on checking with Sandpoint.”
“They were my favorite Cash America stored until they want to play a game about I didn't pay on my speaker when I know I did so I'm done with them but good people”
“They’re not stocked with everything( a lot online items) .. but they know their products and they’re willing to help and they’re very organized & professional.”
“(Indy) We've had a great experience over the past five months. Recommended!We’re a small business. We had an old trunking-24 setup over coax from Spectrum. After moving, we experienced intolerable dropouts thanks to an antiquated grid. The cost was exorbitant for service that went ¯\_(ツ)_/¯ when it rained. I priced fiber VoIP service, and it wasn't pretty.A couple weeks after I back-burnered it, I got call from Bill at Gibson. We prefer to work with local businesses because we are one. When I saw his local number, I was ready to listen. He is a veteran in his field. When I described our setup, he knew just what to do. Hosted solutions are tolerant of grid latency. Our LAN was ready for the Gibson system.Then he laid the quote on me. “Shut up and take my money!” Not only would we be closing the expensive trunking account, but he hinted what to say and to whom to say it to get us more bandwidth at a lower cost and a new modem. We had a conference call with screen sharing, got the skinny, and pulled the trigger.We were eager to stop paying too much. Onboarding specialist Katherine navigated us through setup and porting. It could not have been easier. Well, it could have been easier in the regard that our problems with Spectrum were much deeper, but she was my new best friend in navigating Spectrum's incompetent customer service. I provided basic info like emails, passwords, numbers and attendant scripts and she had it all perfectly configured and ready to roll ahead of installation.Now our phone system has no latency problems whatsoever. We are saving hundreds per month! Up-front costs were wiped out in two weeks. They’re accommodating about tweaks, and the configuration portal is easily navigable by anyone with a bit of experience with a PBX. You’ve got control over nearly every aspect of the system, but you’ll not be overwhelmed by technobabble.The equipment! Our heaviest users got color screen phones with always-charging Bluetooth handsets. The desk phone archetype is a must, so I have been wrestling self-tangling coily cords forever. To finally be FREE to SPIN my CHAIR, or to wander the warehouse while talking is just… liberating. These are great for parts stores or warehouses. Other extensions got traditional phones (there is no escape from the coily). They are all from the same manufacturer and use the same platform. There are many models to choose from, and you can take them off-site and jack in over Wi-Fi. If you’re travelling, the Android app works just like an on-site extension.We had a minor law-of-the-universe technology glitch. Their tech support folks (this is you, Nathan) are just as responsive and smart as Bill and Katherine. He was on the case immediately after the trouble ticket was issued, and there was none of the typical “try turning it off and back on again” tripe. Should we have hardware issues or the need to upgrade or add an extension, we can swing by the local office. Spectrum would not assist me at all regarding porting out our numbers. Without going into the whole litany, let’s just say that with Katherine’s help we were able to be creative and rescue our toll-free numbers. Our ports happened the exact minute they were promised by the Gibson porting team with zero down-time.This is the part of the review where one goes into the “con” side of the ledger. I really can’t come up with anything. The technology glitch was just a minor little thing with workarounds. Maybe throw in some classic banana shoulder rests? The Windows client and the Outlook and Chrome extensions could use a little polish (though I’ve neither seen nor sought better).When I say we’re a small business, I mean we’re probably in the bottom 2.5% of their customers in terms of revenue. Despite this, throughout onboarding and after, we have received only the best from the friendly and competent team over at Gibson. No matter how large or small your organization, you’ll be glad you checked them out.”
10AM - 10PM
1310 3rd St, Fort Wayne
Electronics
“Thus guy is really good. He saved my phone from being a paperweight. Lol. I just wish I could get ahold of him now. I need his help again. Its been a couple of years since I was there and no good phone number to call him. A real bummer.”
10AM - 7PM
3130 E State Blvd, Fort Wayne
Electronics
“Best customer service in the business! Not only did Robert resolve the issue I was having with my account but he taught me a few things also. I'll never go to any other cricket store.”
“Really nice guys. Very helpful. Found an antenna here that I needed a second one of. They were the only ones that had it. It turns out the antenna is now built riveted and welded together in one piece, which meant I wasn't getting it through the cutout hole into my attic. They recommended and provided an antenna, one that could be brought up in pieces and assembled in the attic, that was a better regarded brand at a slightly higher price for no additional charge.”
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“I had a stellar experience with Tyler, the sales associate at this Verizon store. He was incredibly knowledgeable, attentive, and helped me find the perfect device and plan. Tyler's exceptional customer service has guaranteed my return to Verizon for future needs. Highly recommend!”